Requirement Analysis Analyze business requirements related to customer service processes and identify opportunities for AI integration. 2. Solution Design Design end to end AI solutions leveraging Salesforce Service Cloud capabilities, including Einstein Bots, Einstein Case Classification, and Einstein Next Best Action, Voice Transcription 3. AI Model Development Develop

Provide expert level support for DeltaV controllers, I/O, and system maintenance Oversee software change control processes for the DeltaV system Experience with PLCs, particularly Siemens and Allen Bradley, and the ability to perform loop checks Troubleshoot communication between PLC and DeltaV Perform patching for antivirus and ensure system security Setup remote access

Build trusted relationships with client stakeholders Understand the client environment, issues, and priorities Work with clients to define their problems and co create solutions Drive RFPs / proactive bids with regards to renewals, extensions, and expansion Tracking of healthcare industry trends relevant to client business and bring forth proactive ideas and solutions wit

Complete research using provided resources to ensure accurate and quality service is being delivered Remain within CMS guidelines while adhering to department internal policies and procedure Complete outbound calls as necessary for surveys and resolution of outstanding issues Educate callers on all vital information and alternatives as it related to the call to promote on

Oversee daily operations of the Service Desk ensuring timely resolution of incidents and requests. Implement and handle incident management processes to minimize impact on service quality. Use MS Excel and Windows for data analysis and reporting to improve service desk performance. Work with BMC Remedy and Service Now to streamline incident and change management processes

Understanding of embedded systems and experience working with low level hardware, including an understanding of CPU architectures, memory management, and device drivers. Proficiency in Linux and experience in configuring, customizing, and building Linux distributions, as RDK B is built on top of Linux. Strong programming skills in C and C++, which are the primary language

Senior UX Designer (Remote) Who we are Idea Couture at Cognizant Digital Experience is a carefully assembled network of studios of human centered design practitioners from a wide range of educational backgrounds, international settings, and professional experiences that help organizations navigate and innovate in complex and uncertain environments to connect people with e

The Enrollment Specialist is a crucial member of our team, responsible for supporting enrollment and billing processes for our diverse clientele. This role is instrumental in identifying opportunities for process enhancement while maintaining compliance and meeting service level agreements. Essential Functions ? Provide operational support for enrollment and billing tasks

Content Strategy & Operations Lead Who We Are Cognizant Digital Experience (DX) is Cognizant's digital agency serving Global 2000 clients with experience design and strategy, human centered design, content strategy and creation, marketing strategy and operations, and digital learning. Our mission is to change minds, change behaviors, and change lives with innovative digit

We are looking for a broadband architect for this position at Philadelphia location. JD Understanding of embedded systems and experience working with low level hardware, including an understanding of CPU architectures, memory management, and device drivers. Proficiency in Linux and experience in configuring, customizing, and building Linux distributions, as RDK B is built

This role will focus on the technical processes related to software development and will assist in maintaining the high quality of new software systems, ensuring the software project security, and work to keep new technology by utilization of new tools and trends Write effective APIs contracts and API implementations. Participating in the design and creation of scalable s

Cognizant is seeking an End User Computing/Field Services Tech for a full time opportunity in Pittsburgh, PA This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibili

10+ years' experience in AS400, JCL, Mainframe, Cobol, LANSA Integrator. Perform landscape assessment, work closely with clients to understand the landscape, scope document them in structured manner. Perform development and production support activities collaborating with clients. Identify opportunities for improvement, automation. Working directly with clients, independe

Cognizant's Digital Engineering practice is seeking a highly qualified Lead Java Full Stack developer with experience developing and building high performing, scalable, enterprise applications. You will be part of a digital software team that works on high demand applications. Our engineers have a passion for high quality, reliable, and maintainable code. You will work si

Lead collaboration with business stakeholders and implementation partners to configure, build, and deploy the MES systems. Lead cross functional technical team to ensure a successful implementation of MES systems and technology. Lead teams of business units, application developers, security, and infrastructure engineering to troubleshoot application integrations that supp