Perform duties to process domestic and international customer orders for sales territories in an accurate and timely manner, maintain effective customer relations and assist customer by resolving problems. Order processing cycle includes, but not limited to, purchase order review, accurate and efficient order entry, acknowledgments, order and shipment status, order cancel

Consistent and predictable attendance Understands and complies with all company rules and regulations Reports unsafe conditions and practices to management Immediately reports injuries to management TALENTS and/or EXPERIENCE 6 10+ years of purchasing or related materials experience. Track record of negotiating supply annual agreements, managing at least $10M of spend. Exc

include the service, maintenance, repair, testing and calibration of complex equipment with minimum supervision. Perform mid level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start up, and validation activities as needed Responsible f

Product Lifecycle Management Identify and strategize for new market opportunities. Evaluate new product ideas for feasibility. Develop business cases for prioritizing development projects. Launch new products to meet market demands and internal growth objectives, defining customer requirements. Track and analyze product line financial performance, devising strategies for

ASME Calculations Apply in depth knowledge of ASME codes and standards to perform calculations and ensure compliance in the design and fabrication of pharmaceutical equipment. Project Management Oversee and manage engineering projects from conception to completion, ensuring on time delivery, within budget constraints, and meeting quality standards. Collaboration Work clos

Research, outline, write, and edit content, working closely with various departments to understandproject requirements. Gather information from subject matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation. Work with development and support leads to identify documentation repositories, revise and edit, and d

Maintains a valid master schedule that is aligned with the operating plan from the Sales and Operations Planning process, and is the basis for detailed production schedules that are executed on the production floor Coordinates and handles the flow of materials between production stages in producing SP products. Reviews production schedules and purchase orders to anticipat

Prepares daily cash deposits and fills out cash control sheet daily Enters finalized cash receipts and updates accounts receivable ledger by customer Obtains and mails invoice copies for customers as requested Processes daily credit card deposits Files check stubs and bank receipts Researches and processes customer claims of invoice payment Researches and processes charge

Lead the design and development of mechanical components and systems for pharmaceutical equipment, from concept to production. Conduct engineering analyses, including structural, thermal, and fluid dynamics simulations, to optimize performance and ensure compliance with industry standards and regulations. Collaborate with cross functional teams, including R&D, manufacturi

include the following. Other duties may be assigned. Promote customer satisfaction. Provide remote customer and field service engineer technical support via phone and e mail. Parts sales identify, quote and process parts orders in CRM & ERP. Remain current on technical and process knowledge to properly support SP Scientific products. Provide input to improve system design