include Perform daily and monthly custodial account reconciliations within defined timeframes Identify reconciling items and work with Investor Reporting team for resolution and escalate items when resolution does not occur within the specified time frame Prepare daily general ledger and custodial bank entries and prepare wire requests Assist in month end functions Support

Include Work effectively and efficiently with customers who have varying degrees of product and technical proficiency Provides customer support to customers mainly through written correspondence and phone, when necessary Handles and resolves customer inquiries/concerns Respond to all customers within assigned service levels and take ownership of resolving customer issues C