This role will report to Manager, Finance Customer Support, and will be responsible for pricing and deal compliance, data and financial modeling, analysis, and reporting to support our contract process. Key Responsibilities Work the contract renewal process with the sales team and Customer Success Management teams. Complete non commercial changes on customer accounts Sale

Oversee monthly, quarterly, and annual GL close activities and all related monthly tasks/processes to ensure accuracy while adhering to established timelines. Manage PCC's internal controls initiative (external consultant supported) which includes evaluation of existing controls processes and establishment/application of a new internal controls risk controls matrix and pr

Oversee monthly, quarterly, and annual GL close activities and all related monthly tasks/processes to ensure accuracy while adhering to established timelines. Manage PCC's internal controls initiative (external consultant supported) which includes evaluation of existing controls processes and establishment/application of a new internal controls risk controls matrix and pr

Plan, organize, and execute on multiple solution or services introductions in partnership with the cross functional team that maximizes the customer value and business outcomes. Work with a cross functional team of professional services, customer operations, and customer support professionals to create and execute a set of launch goals. Create and manage a plan designed t

Plan, organize, and execute on multiple solution or services introductions in partnership with the cross functional team that maximizes the customer value and business outcomes. Work with a cross functional team of professional services, customer operations, and customer support professionals to create and execute a set of launch goals. Create and manage a plan designed t

As the Customer Experience Director, your main responsibility will be to develop and execute a comprehensive CX strategy that ensures our customers have an exceptional experience with our solutions. You will collaborate closely with cross functional teams, including sales, product, and support, to drive the success of our CX initiatives. Key Responsibilities Leads the CX

As the Customer Experience Director, your main responsibility will be to develop and execute a comprehensive CX strategy that ensures our customers have an exceptional experience with our solutions. You will collaborate closely with cross functional teams, including sales, product, and support, to drive the success of our CX initiatives. Key Responsibilities Leads the CX

Reporting to the Senior Finance Manager, the Manager of Revenue Accounting will be primarily responsible for the end to end reporting and analysis of subscription, professional services, and other revenues. The successful candidate will play an integral role in connecting sales operations, products, billings, and the system with accounting/financial implications. The cand

Reporting to the Senior Finance Manager, the Manager of Revenue Accounting will be primarily responsible for the end to end reporting and analysis of subscription, professional services, and other revenues. The successful candidate will play an integral role in connecting sales operations, products, billings, and the system with accounting/financial implications. The cand

As a Senior Software Architect , you are driven, possess a high degree of discipline and can deliver robust solutions for complex and large scale software systems. You will collaborate with stakeholders to understand their requirements and translate them into scalable and efficient software solutions that address the whole business problem. As a Senior Software Architect,

We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a time

PointClickCare (PCC) is currently looking for a motivated individual to join our Customer Support team. The Customer Support team is instrumental in helping provide technical operations support for software applications that are changing healthcare across the country. Solutions Analysts are a passionate group of quick learners who provide excellent customer service to our

We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a time

Our Support team provides end user support to our diverse base of professionals. Our team works as the first point of contact for a wide range of technology related issues. If you are looking for an opportunity to expand your technical skills and are passionate about delivering exceptional customer service then, we certainly have the right opportunity for you! PointClickC

Reporting to the Manager of Financial Planning and Analysis, the Senior Financial Analyst, FP&A will partner with finance and business stakeholders of the organization to support various financial and business planning initiatives for assigned market and business functions. The incumbent will also develop meaningful financial forecast models and conduct in depth financial