Remain true to and champion the Company's Core Values and Code of Conduct. Safety First Safety shall remain the highest priority at all times. Be an active advocate of, and participant in, the HMS Safety Culture. Consider reliability and efficiency with regard to Company operations. Monitor waterways, vessel, and passengers to ensure safety during ferry operation. Conduct

Coordinate the cruise event details with the Sales, Food & Beverage, Operations, and Administrative Departments once the sale has been finalized. Act as the liaison between the Company and approved third party vendors placing orders and coordinating deliveries (eg cakes, floral, specialty linens, entertainment, etc.). Develop comprehensive knowledge of product offerings,

Follow safety procedures to ensure the protection of passengers, crew, and the vessel Participate in routine safety & emergency preparedness drills Welcome guests on the vessel with the highest level of customer service Handle lines to moor vessels to pier Stand look out watch in ships bow, stern, or bridge to look for obstructions in a ships path Assist with general main

Assists guests and answers questions in regards to Ferry Schedule, The Statue of Liberty, Ellis Island or other local attractions. Handling lines thrown from the vessels to the dock. Assisting Vessel Crew with pulling the gangway on and off each vessel. Assisting guests on and off the vessel. Properly inform guests how to safely board and disembark the gangway/vessel . Fo

The Food Prep Worker prepares, and portions food items and performs various duties in accordance with production requirements and sanitation standards. Uses daily worksheets and standardized recipes to cook meals. Prepares all food items using prep lists and standard recipes. Follows proper food handling procedures. Maintains accurate rotation of food to assure top qualit

Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices Provide prompt and consistent bar service to guests and servers throughout the cruise Set up and break down bar stock and restock bar according to prescribed par s

Assist in stocking products from deliveries, maintaining proper rotation and storage Follow food production guidelines, preparing food in the allotted time frame Maintain safe and sanitary food standards Label, date and initial all prepared and stored food products Monitor all work areas consistently throughout shift Clean and organize food and pan storage daily Report an

Deliver daily harbor tour order. Check in with crew for any additional needs Walkthrough of every vessel, ensuring "show ready" condition and all equipment functioning properly Complete MOD checklists, including stocking of boats with product and setups with houseman team Support management for all Public Cruise events and Charters on all vessels as the business dictates

Key Relationships Internal City Cruises Core Marketing Team (sales, product and revenue), Hornblower Group's Marketing Team (Portfolio Social Media Team, Brand team, PR Team, Digital Team, Analytics Team, ), Port Teams (Sales and Operations) External Agency and Various Media Partners. Planning Activities (30%) Work closely with VP of Marketing to define and support the im

Operates company vessels legally and safely Supervisor onboard crew Enforces crew and passenger safety Administrative duties including, computer work, and some cash handling Filling out shipboard logs, and reports Conduct crew training, drills, and exercises Participates in USCG inspections Narration / make announcements over PA system Verifies the vessels have been prope

Able to work a flexible schedule to support coverage of vessel operations. Adheres to service contracts reporting policy as stated in Operations Manual. Ensures the safety and security of vessels and facility using visual observation while conducting walk throughs and reporting any unusual occurrences to Operations Manager and upper management. Mitigate and manage hazards

Direct the ferry's activities and ensure passengers' safety and security while vessel is underway. Operate vessel at economic engine speeds, per established policies. Plan and coordinate safety inspections of the ferry to insure safe operation of equipment, crew safety and compliance with USCG laws and regulations. Train and provide feedback for evaluation of the performa

Responsible for completing tasks delegated by the Warehouse Manager such as deliveries, stocking, etc. Responsible for picking up and delivering goods and equipment to vessels as designated by their supervisor. Assist shipping and receiving unloading trucks and checking in merchandise. Prepares order by processing requests and supply orders; pulling materials, packing box

Serve patrons food & beverage orders quickly, following established procedures Produce simple food products using on board galley equipment Assist bartenders with beverage production, as well as breaking down equipment and cleaning the yacht at the end of shift. Accurately take food and beverage orders, relaying them to the proper personnel. Make suggestions based on cust

Preparing and cooking food aboard yachts or in our prep kitchen for events Loading and unloading food and supplies onto boats as needed Assisting in breaking down and cleaning the galley at the end of each shift Working and collaborating with Vessel operations crew and front of house team to satisfy 100% of our guests Learning all safety and security duties required for t