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The Business Analyst is responsible for the analysis and reporting of complaint and voice of customer (VOC) data, as well as the quality monitoring process of the complaint process. As part of the Executive Customer Relations team, this individual will hold a customer centric mindset and serve as a customer advocate, based on the data findings, business demand, and management objectives. This posi
Posted 3 days ago
Attend formal company orientation and training Participate in executive speaking series Have hands on experience in area of study; as well as participate in project based work Communicate regularly with mentors Lead an end of assignment presentation Qualifications Demonstrates a background and/or strong interest in the Financial Services industry. A rising Junior or Senior in a full time undergrad
Posted 11 days ago
Attend formal company orientation and training Participate in executive speaking series Have hands on experience in area of study; as well as participate in project based work Communicate regularly with mentors Lead an end of assignment presentation Qualifications Demonstrates a background and/or strong interest in the Financial Services industry. A rising Junior or Senior in a full time undergrad
Posted 11 days ago
This role is responsible for accurate and timely handling of all Trust & other fiduciary account applications, conversions, maintenance, and closure requests. Candidate will have direct customer contact and must be able to deliver superior customer service. Job Responsibilities Responsible for accurate and timely handling of all Trust applications, conversions, maintenance and closure requests. Re
Posted 17 days ago
Ally Bank
- Fort Washington, PA
As a Fraud Support Analyst within Deposit Operations, your primary functions will be answering inbound phone calls from customers who have been victims of fraud, customers whose identify needs to be verified, and working outbound fraud related cases received from other teams and departments. Associates in this position are responsible for assessing various situations and identify risks while adher
Posted 1 month ago
The Deposit Operations' Fraud Analyst position is responsible to assess various situations and identify risks. Specific procedural reviews and approved countermeasures are utilized in the daily job performance. This role works closely with the Fraud Manager as well as various teams within Operations to assist with the investigation and deterrence of fraud against Ally Bank. This role requires the
Posted 1 month ago
As the Infrastructure and Vendor Execution Manager in Deposit Operations, you will apply your system and technology knowledge skills to solve systemic issues that impact the Deposit Operations Team. This position will be responsible for partnering with Deposit Operations Management, Information Technology and Vendor management to ensure system uptime is optimal. This person will also schedule syst
Posted 1 month ago
As a Senior Analyst, Fraud Analytics, you will apply your strategic and analytical skills to minimize fraud losses while maintaining a positive customer experience. This position will be responsible for partnering with Loss Prevention and EFSI to develop analytics for forecasting, fraud strategies performance, fraud loss performance, and modeling. The ideal candidate is adept at creatively using l
Posted 2 months ago
Develop cutting edge techniques and quantitative solutions to solve business problems. Job Responsibilities Develop quantitative/statistical tools to support lease and retail portfolio valuations Forecast portfolio valuations and gain loss projections for business planning Support stress testing exercises Manage and validate tools in the inventory Responsible for portfolio valuations tool developm
Posted 3 months ago
Build, maintain and improve credit loss forecasting tools and controls for risk based pricing strategies Collaborate with cross functional partners including pricing, operations, sales and strategy teams to provide and implement credit risk strategies for optimizing portfolio originations Conduct proactive and ad hoc analysis to identify emerging business trend, credit loss trend, market performan
Posted 3 months ago
The Bank Fraud Supervisor position is responsible for planning and evaluating the daily activities of the Fraud Analysts to ensure the achievement of the corporate goals for growth, retention and quality service for the department. This role is critical to ensure the efficient handling of all fraud mitigation efforts associated with the Deposit Operations functions. The scope of this position incl
Posted 4 months ago
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