As the Customer Success Associate (CSA), you will work directly with a group of TraceGains customers to ensure they are retained through achieving an ongoing return on their investment in TraceGains. This role leverages product knowledge, usage reports and other data to make recommendation to customers on ways to better utilize TraceGains solutions. These recommendations

The Senior Content Strategist is responsible for ensuring that marketing content and media deliverables support product and marketing objectives for sales pipeline and revenue generation. This role will engage closely with marketing, sales, and product management teams to understand marketing strategy, objectives, and go to market initiatives, and will partner with market

The Content Editor ensures that training content is designed and delivered in a thoughtful way to provide the best experience to TraceGains learners. As the audience continues to grow, content should be up to date, engaging, and reflect the core values of the company. Content should be scalable and provide self sufficiency to the audience increasing product adoption. This

The Marketing Development Representative (MDR) seeks out new business opportunities by developing relationships with inbound leads created by our marketing initiatives and warm calls with engaged contacts to create connections with potential clients. In addition to converting leads generated from marketing campaigns, the MDR conducts research to identify new contacts, hel