Maintains the security and safety of the hotel, Guests, Pack Members and their property by providing constant vigilance in and around the hotel premises Fills in security related job assignments Runs routine inspections of the hotel premises Acts promptly in the event of a circumstance that requires attention Assists Management in dealing with any incidents that arise wit

The Technology Analyst is responsible for assessing and analyzing technology systems and processes to ensure efficient and effective operations within the call center environment. The analyst evaluates and optimizes technology solutions, identifies areas for improvement, and provides recommendations to enhance customer service, productivity, and overall performance. Respo

Supervises and provides surveillance of swimmers and guests during park hours, special events, and training sessions Responds to emergency situations in assigned zone Assists in communicating emergency situations outside of assigned zone Administers and coordinates emergency first aid as necessary Enforces the rules and regulations of the waterpark Advises aquatics manage

Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Ensures daily success of check in standards and operational efficiencies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and

Responsible for the scheduling of the Laundry department Arranges/Conducts training for new employees and provides continued training for current employees Oversees the activities and actions of the laundry personnel to ensures all linen is washed, dried, folded, and stored in a timely manner Ensures laundry department area is kept clean and organized Keeps mechanical equ

Welcomes guests by greeting, answering questions, responding to requests Registers guests by obtaining or confirming room requirements, verifying pre registration, assigning rooms, obtaining information and signatures, issuing guest room keys Establishes credit by verifying credit cards or obtaining cash Directs guests to room by showing location on resort map Conveys inf

Responsible for the scheduling of the Laundry department Arranges/Conducts training for new employees and provides continued training for current employees Oversees the activities and actions of the laundry personnel to ensures all linen is washed, dried, folded, and stored in a timely manner Ensures laundry department area is kept clean and organized Keeps mechanical equ

Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Identify, locate, and operate all shut off valves for equipment and all utility shut offs for buildings. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components includ

Cleans and sanitizes tables and chairs and sets tables according to standards for guest use Transports dirty tableware to the dishwashing area, separating and organizing dishes for maximum productivity Cleans and sanitizes high chairs and booster seats for each guest service Cleans floors before and after each service Disposes of trash and recyclables in accordance with P

Supervises daily retail and attractions operations including gift shops, arcade, attractions, vending, etc. to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and colla

Cleans guest rooms and guest areas, including making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios Utilizes chemicals according to directions and familiarizes self with all material safety data sheets Maintains a stocked, organized, and clean cart with sufficient supplies Reports maintenance issues through approp

Communicates with guests to assist in purchasing decisions Provides outstanding customer service and engage in suggestive selling Ensures the daily operation of the retail outlet adheres to operating procedure guidelines Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing Performs cash handling func

Cleans guest rooms and guest areas, including making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios Utilizes chemicals according to directions and familiarizes self with all material safety data sheets Maintains a stocked, organized, and clean cart with sufficient supplies Reports maintenance issues through approp

Work with appropriate management to validate and verify food & beverage orders and quantities Utilize appropriate software to place orders for approved items All orders for Bear Claw and Snack Bar will be verified to validate the need Work with vendors and managers to verify, receive and rotate all orders using proper HACCAP procedures to ensure safety Check all goods for

Serves customers alcoholic and non alcoholic beverages including beer, wine, cocktails, juices, etc. Prepares garnishes and mixes drinks for guests according to recipes Assess customer needs and preferences and make recommendations Maintain attractive and orderly appearance of bar area through arrangement of bottles & glassware Ensure bar area adheres to highest standards