A product you can believe in. Immersive Labs is the leader in people-centric cyber resilience

We have an exciting vision for cybersecurity that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations rather than one-off training sessions.

We help the world's biggest brands, like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.

The Opportunity

We're seeking a cybersecurity professional to join our growing Cyber Resilience Team (CRT) as a Cyber Resilience Advisor (CRA) in the US. A CRA primarily partners with our large enterprise customers to deliver key business outcomes and the value of the IL Platform, ensuring customers have a return on their investment in our software. As a CRA, you will execute an extensive programmatic approach to People-Centric Cyber Resilience with some of our biggest customers using our Cyber Resilience Methodology.

What You'll Do

• Partner with key customers to understand and help achieve their cybersecurity objectives, initiatives, and desired outcomes with increased resiliency.

• Establish strategies and initiatives to raise cyber resilience through a programmatic approach using our methodology and a range of CRT offerings and deliverables.

• Engage cybersecurity stakeholders throughout the customer organizations at all levels, including C-level, technical cybersecurity professionals, and major supporting lines of business.

• Leverage your cybersecurity operational and technical knowledge to recommend and deliver appropriate improvements to current or new programs.

• Drive adoption of the IL software to maximize the value.

• Immerse yourself into the cybersecurity community to remain informed of evolving threats, trends, and new technologies.

• Collaborate with internal IL teams as the voice of the customer and representative of the CRT to support product innovation and content development.

• Support customers in sustainably operationalizing and incorporating the IL Platform into their cybersecurity programs.

• Use in-depth statistical analysis with platform metrics to deliver intelligence and insights on customer capabilities, cyber preparedness, and responsiveness.

• Develop custom reports and insights with narratives and recommendations to raise awareness of the value created and enhance capability and resiliency across the customer organization.

• With the Customer Success Manager (CSM), assist in delivering Executive Business Reviews (EBRs) to customers, providing executive-level reports and insights that help drive long-term account health and expansion opportunities.

Who You Are

• 3+ years experience in an information security practitioner or consulting role

• Authoritative knowledge of information security concepts, domains, compliance, and standards

• A detailed, deep understanding of all cyber operations and cyber security capability needs and how this impacts organization-wide cyber preparedness and responsiveness.

• Ability to develop and deliver a range of people-centric cybersecurity programs

• Experience leading technical presentations for both technical and non-technical audiences across all levels

Preferred:

• Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)

• Hands-on experience of Blue Team / Red Team operational needs using Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), public cloud environments, etc

Immersive Labs' growth has been fueled by our values that underpin everything we do, here's how they relate to this role:

• Driven - We are innovators and market-creators, constantly moving forward to achieve results in support of our mission.

• Inclusive - We are passionate about creating an environment of inclusion and respect for our employees, customers and partners, everyone has opportunities to thrive.

• Customer Obsessed - We seek to develop deep relationships with our customers to help them achieve their business outcomes.

• One Team - We are a talented global team working together to achieve our vision.

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

• Prosper in our success with share options, and rewards for doing great work and living our values

• Look after you and your family with health, dental, and disability insurance, fully paid sick leave, and mental health support

• Save for the future with a 401K match of up to 5% - effective immediately

• 33 holiday days plus two volunteering days, 12 weeks enhanced parental leave, and your birthday off

• Flexible and remote working, so you can work when and where you work best

• Career and learning development through the platform and our Learn Anything fund

• While most of the team are fully remote, when you do visit, our North American HQ is based in the center of Boston, just a 10 minute walk from Back Bay train station

• Monthly socials and sports clubs for our sociable, tight-knit teams (we've done everything from cake making to escape rooms)

Find out more at https://careers.immersivelabs.com

If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.