Utz Quality Foods is seeking an A/R Collections Team Lead in Hanover, PA. The A/R Collections Team Lead is responsible for overseeing a team of 4-5 Collection Specialists to investigate invoice and/or payment discrepancies, communicate with customers, and execute duties according to established policies, procedures, and protocols, in addition to performing collections efforts for customers assigned by the Sr Manager, Collections. The A/R Collections Team Lead displays and promotes integrity, confidence, respect, and a strong work ethic with the Team.

Key Responsibilities

• Subject Matter Expert for systems utilized in the Collections process, including the ERP, transportation management system, DSD sales system, cash application and collections system, trade promotion system, and PowerBI.
• Develop direct reports with Training, Planning & Prioritizing Workload, Monitoring Results, and Improving Processes.
• Coach team members and aid in developing necessary skills, offering feedback, and possible solutions.
• Identify team members' strengths and weaknesses as well as areas of opportunity to improve on them.
• Develop and maintain effective communication to customers and cross functional team members in Sales, Distribution, Transportation, Finance, etc.
• Assist Sr Manager, Collections with developing and maintaining key reporting to assist the Collections Specialists in performing duties.
• Field any escalated calls or questions and ensure timely resolutions.
• Complete other duties as assigned that will impact and support the overall outcome of the company and department objectives.

Job Requirements

• Supervisory experience preferred.
• Accounting skills associated with 5+ years of bookkeeping experience; education may substitute for up to one year of experience.
• Business mathematics skills normally associated with two years of practical experience or the successful completion of a business mathematics course.
• Proficient in Microsoft programs including Word, Excel, and Outlook.
• General understanding of the business operations related to the snack food industry.
• General understanding of accounting principles, statements, and reports.
• Proficient in Microsoft programs including Word, Excel, and Outlook.
• Business mathematics skills.
• Time management and organizational skills.
• Analytical, business process, and problem-solving skills.
• Excellent written and verbal communication skills.

Spreading Joy Through Food!

Here at Utz, we have a passion for food that our associates enjoy creating, our customers value selling, and our consumers love eating. Our renowned family of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. We provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We believe it is important to help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives. Join OneUtzTeam and help us spread joy through food for generations to come!

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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