Role & Responsibilities:

The Digital Solution Sales & Account Manager will work closely with our dealer customers to ensure an effective relationship that will enhance loyalty and customer retention that will lead to long-term portfolio growth.

• Lead management and contact strategies
• Capture all Dealer contacts
• Present monthly updates to leadership and provide insights and learnings
• Identify opportunities to enhance client experience and share with product team
• Lead dealer customers through on-boarding and sales processes
• Use consultative-sales-minded approach to find solutions for dealers that fit their dealership needs
• Facilitate training and education
• Consult, train, and partner with Account Managers to promote understanding of the value of the program, generate leads with their dealers, and partner to facilitate a successful customer experience
• Provide technical support and expectations of next steps to dealerships
• Collaborate with partner teams to monitor for, communicate, and support the resolution of any technical product issues you or a customer identifies.
• Ability to take or make call volumes as directed by the business need

Skills:

• Understand how Dealerships operate; experience working in dealership preferred
• Interpersonal skills by demonstrating empathy, professionalism, and confidence
• An analytical/critical thinker who can make decisions based on data or facts provided
• Outstanding Communication leveraging active listening, professional and positive tone
• Written Communication and offline data entry
• Ability to balance and prioritize multiple tasks in a fast-paced environment
• Computer/Application skills - OVI, Microsoft Office, etc. are preferred

Required Education/Experience:

• College Degree preferred or other equivalent work experience

Additional Requirements:

• Dealer and/or Sales and/or software sales experience is a plus
• Remote working, specific location not required
• Periodic travel may be required throughout year

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at .

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-1650 or by sending an email to .