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Job Summary:
The Market Data Sr. Specialist is responsible for performing the day-to-day transactional activities and supporting continuous improvement projects for the data management team. He / She is part of a team that is accountable for complete, and accurate processing of 1,000,000 transactions / month which drive the customer enrollments, billing, payment processing, and usage forecasting for 250,000 utility accounts and $6B in annual revenue. The candidate will participate, support and maintain all operational aspects of Direct Energy's relationships with utility trading partners and to represent Direct Energy on any tariff or operational changes planned by the utilities. He / she will participate in these relationships as needed to help facilitate resolution of operational issues that arise with utilities in existing and new markets. These issues may be due to Utility tariff or system changes, problems, or changes of internal Direct Energy operating procedures which require coordination with utilities.
The successful candidate will contribute to the strategic growth initiatives such as new product and service offerings, new market entries, non-standard contracts, external market changes, and operational platform updates. He / she is responsible for performing the ongoing monitoring of fit for purpose quality controls designed to ensure the integrity of all data exchanges between internal and external partners. The controls framework will be updated based on consultation with other members of leadership, subject matter experts, personal knowledge base and industry best practices. The candidate should have a variety of competencies including knowledge of strong problem solving skills, Microsoft Suite of applications and the ability to work in a team environment.
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NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.Official description on file with Talent.