In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected.

GENERAL PURPOSE
The AAA Deputy Administrator 3 with the Area Agency on Aging (AAA) is responsible for assisting in the administration of a comprehensive system of social services for the aging population within Northampton County, ensuring program effectiveness and conformance with established federal, state and local regulations and policies as well as directing the operation of the AAA Division in the absence of the AAA Administrator.

SUPERVISION RECEIVED
This position reports directly to the AAA Administrator.

SUPERVISION EXERCISED
This position is responsible for supervision over the Protective Services Supervisor, the Senior Center Services Director, and three Aging Care Management Supervisors.

ESSENTIAL DUTIES OF THE POSITION
Performs record samples and provides reports to AAA unit supervisors and the AAA Administrator.

Develops policies and procedures as deemed necessary for review and approval by the AAA Administrator.

With the Administrator and Quality Assurance Supervisor, participates in the selection, orientation, and training of all AAA supervisory staff members.

Lead for monitoring of purchase of service contracts utilized in the OPTIONS Program.

Develops policy and procedures to facilitate the effective and efficient operation of the Older Adults Protective Services Program, including development of the Protective Services Annual Plan.

In the absence of PS Supervisory staff, reviews and signs off on all investigations completed by Older Adults Protective Services staff, as required by Commonwealth standards when Protective Services Supervisor is unavailable.

Has lead responsibility for selection and hiring of all staff in the Older Adults Protective Services Program, and all other programs.

Attains and maintains certification as an Older Adult Protective Services worker as designated by the Commonwealth. Intervenes directly in cases when necessary to ensure appropriate service to older adults.

Reviews monitoring reports/Quality Assurance data gathered from Senior Centers, develops initiatives to improve services.

Performs related duties assigned by the AAA Administrator.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE - Three (3) years of professional experience in a human services program, either in an administrative capacity or in providing social services to clients, including one (1) year supervisory experience and a Bachelor's Degree, which includes or is supplemented by 12 semester hours credit in sociology, social welfare, psychology, gerontology, or other related social science; OR

Any equivalent combination of experience and training which includes 12-semester hours credit in sociology, social welfare, psychology, gerontology or other related social science. A master's degree in Social Work or the Social Sciences (sociology, psychology, social welfare, or gerontology) may be substituted for one year of the general experience.

Employee assigned to this title will be required to possess and maintain a valid and current motor vehicle operator's license. Must have an acceptable driving record. Personal vehicle required for County business, employee is eligible for mileage reimbursement.

KNOWLEDGE, SKILLS, AND ABILITIES
Communicates fluently in English, Includes face-to-face contacts, telephone contacts, and in large and small group settings.

Reads the English language in printed and cursive forms.

Analyzes and interprets information that is received in written and verbal forms.

Documents information that is secured and/or analyzed via writing, computer entry or other forms so as to eventually produce a permanent record.

Travels to and interacts with consumers, meetings of the community, and representatives of other organizations in homes, offices and other community locations.

Attends training as required either locally or out of town.

TOOLS AND EQUIPMENT
Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.

The employee must occasionally lift and/or move up to 25 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job

The noise level in the work environment is moderately quiet.

SELECTION GUIDELINES
Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA EXEMPT (NOT ELIGIBLE FOR OVERTIME)
DESIGNATION: CAREER SERVICE
PAY GRADE: PS-44
UNION STATUS: NON-UNION

Updated April 2024