Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in both the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.

Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people passionate about being catalysts for change - in our company, our clients, and our communities and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.

We have been named a Great Place to Work for five years and offer a competitive salary and benefits package. We are hiring a Senior Technical Business Lead for a hybrid position.

This position is a Senior Technical Business Lead dedicated to the Pennsylvania Emergency Management Agency (PEMA) and Office of State Fire Commissioner (OSFC) application development team. This position bridges the gap between business needs and technical solutions within PEMA & OSFC organizations. This position will work directly with the PEMA/OSFC Section Manager to solve IT business solution needs and problems.

The Pennsylvania Emergency Management Agency (PEMA) and Office of State Fire Commissioner (OSFC) are looking for a Senior Technical Business Lead with strong communication skills, and expert knowledge of the Application Development life cycle. This position is crucial in bridging the gap between business needs and technical solutions within PEMA/OSFC organizations.

The Candidate will be responsible for:

• Plan and coordinate daily-stand up with the development team.
• Working directly with PEMA/OSFC Section Management to solve IT Business solution needs and problems.
• Collaborating with the PEMA/OSFC Application team to identify and fix technical problems.
• Provide and lead Incident Management & Change Management for the PEMA/OSFC Application support team.
• Provide weekly status updates on development teams' projects, tasks, and initiatives
• Responsible for application inventory, application support documentation & organization of PEMA/OSFC application portfolio
• Review specification business requirements and collaborate with the team on the development level of effort estimations for requirements.
• Involved in adopting COTS products for PEMA/OSFC

Desired Experience/Skills:

• DevOps and familiar with the SCRUM/iterative/waterfall development.
• Strong problem-solving skills.
• Experience with ITSM. Including Remedy & ServiceNow
• Excellent communication skills, with the ability to understand client requirements
• IT Project Management
• Strong analytical and communication skills.
• The ability to build good relationships with clients and colleagues.
• The ability to gather and interpret data.
• Excellent presentation skills.
• A broad knowledge of technologies and applications.
• The ability to explain ideas clearly to technical and non-technical staff.
• A knowledge of industry quality standards, legislation, and best practices.
• The ability to work effectively under pressure and to deadlines.
• A flexible and adaptable approach.
• A commitment to keep up to date with technology.
• Gather tasks and requirements with security and accessibility in mind
• Experience with the modernization project

Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, or political affiliation.