Office Technician
Philadelphia, PA 
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Posted 13 days ago
Job Description
Office Technician
* Outpatient
Job Type
Full-time
Description

***Effective October 15, 2021, all employees/contractors/interns/volunteers are required to provide our office with proof of COVID vaccination.***


Office Technician Pay Rate:

$16.00/HR


Office Technician Open Shift:

  • Monday & Thursday 10:30am-7:00pm; Tuesday, Wednesday, & Friday 8:30am-5:00pm (40 Hours)


Responsibilities:

  • Facilitate professional phone communication: answer incoming calls, take and relay messages, make appointment reminders, and check voice mail
  • Follow scheduling guidelines to schedule prescribers and assist with scheduling changes
  • Provide professional, trauma-informed customer service and demeanor at all times
  • Complete initial contact with consumers, enter/update consumer information into electronic health records (EHR), assist consumers with initial intake tasks
  • Verify consumers' insurance eligibility consistently
  • Filing/retrieving charts when needed
  • Check consumers in/out, provide transportation passes and obtain necessary consumer signatures
  • Assist with monitoring and reminders to staff and consumers to help ensure recovery/treatment plans and medication are current
  • Assist with consumer communication to facilitate behavioral health services
  • Assist with medical records department, on an as-needed basis
  • Maintain professionalism with both independent tasks and during collaborative teamwork
  • Perform other duties, as assigned.
Requirements

Requirements

  • High School Diploma or GED plus 2 years related experience, or Associate's Degree plus 2 years' experience
  • Ability to pass clerical test (55+ wpm preferred).
  • Must be proficient in Microsoft Office programs (Outlook, Word, Excel, etc...) and able to effectively use electronic health records
  • Professional demeanor and attire suitable for clinical and office setting
  • Adhere to confidentiality policy and HIPAA guidelines
  • Maintain complete personnel file including certification of requisite clearances (FBI, child abuse, etc) and participation in required trainings, as assigned (ex: mandated reporter)

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.

Salary Description
$16.00

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
$16.00
Required Education
High School or Equivalent
Required Experience
2+ years
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