• Must be familiar with all area client locations in order to deliver products in an efficient and timely manner.
• Must be familiar with all local oil and gas fields in area, understanding how Owen's product lines fit the needs in these particular areas.
• Delivers products to clients as requested in a timely, professional manner.
• Must be familiar and ensure compliance with all corporate and government regulations, including but not limited to DOT and ATF regulations.
• Keeps the warehouse in a neat, orderly condition at all times.
• Keep supervisor informed of inventory levels and product requirements.
• Maintain location vehicles in good working order.
• Work totally accident free.
• Adhere to local on-call schedule as required by supervisor.
• Become familiar with and be able to perform maintenance on setting tools and other area specialized equipment.

• Compliance Audits, i.e. understand and support Safety Audits
• DOT/vehicle/forklift inspections and record keeping
• Explosives Handling/Transportation Certification
• Explosives Safety Certification
• Forklift Operation/Safety Certification
• Current Workplace Hazardous Materials Information System (WHMIS) and First Aid
• Annual completion of Defensive Driving course
• Owen Safety Program - Must complete the program, understand, adhere to, and be able to explain the goals of the program

• Thorough knowledge of Owen's product lines and parts
• Responsible for timely and accurate cycle counting
• Responsible for researching, understanding and resolving variances in cycle counts
• Responsible for accurate inventory control, including completion of required governmental agency paperwork, packing slips, sales orders, etc.
• Timely and effective order management (i.e. entry of orders into Oracle or on order worksheets)
• Responsible for shipping of orders, including transfers and required documentation. Maintains transaction history, troubleshooting where necessary, and viewing/confirming pricing for customers. Responsible for scheduling shipments using outside sources, where appropriate, and ensuring that paperwork meets standards required for all parties.

• Plugs and Setting Tools (including disassembly and cleaning)
• Setting Tool redress/maintenance schedules
• Explosives Accessories
• Gun Systems
• Wireline Tools
• Public folders and basic website navigation on Owen's sites

• Provide station coverage in the absence of the Manager
• Assess and gather information for the resolution of problem jobs
• Prepare quotes in response to customer requests for products/services
• Take the lead on customer calls when required
• "Missed Sales" reporting
• Complete The Owen Experience customer service training

• TCP (Tubing Conveyed Perforation) training
• Completion of the Science of Perforating training
• Fundamentals of Selling
• Leadership Training
• Budgeting Fundamentals
• Microsoft Excel
• Time Management
• Performance Management System

• Must meet all of the minimum requirements of the Service Representative II position.
• One year of experience as a Service Representative I, as well as a recent performance evaluation with a rating of 3 or greater.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Must be able to lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

• While performing the duties of this job, the employee is regularly exposed to outside weather conditions and explosives (explosives at Owen Oil Tools only). The employee is occasionally exposed to high, precarious places.
• The noise level in the work environment is usually moderately loud.

Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.