Why join us?

Knoll uses modern design to connect people to their work, their lives, their world. Since 1938, we have been recognized internationally for creating workplace and residential furnishings that inspire, evolve, and endure.

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Responsible for providing operational leadership and expertise for new product development projects, process development and other operational issues. Manages programs to support key product and process strategies with an emphasis on teamwork, leadership, setting project objectives, and approaches project objectives with a business development and implementation attitude. Serves as operational lead to complement the new product fulfillment lead in providing development and implementation support. Act as the liaison with manufacturing, operations and new product development teams to ensure new products flow successfully through manufacturing.

ESSENTIAL FUNCTIONS

• Collaborate with Operations Engineering, Product Development and Vendors to ensure meeting project goals while meeting HMI standards and best practices.

• Coordinate operational project teams by deploying and supervising internal, or external operational resources assigned to the project teams.

• Define, locate, and secure internal and external manufacturing and assembly resources and establish and maintain a network to support product design, engineering and manufacturing.

• Ensures that lean manufacturing principles and quality operating standards are reflected in all project results.

• Maintain communication with the project teams and operational support groups to ensure successful implementation within the program directives.

• Provide communication link with operations teams to ensure current availability of product management information.

• Provide leadership and insight into new or evolving manufacturing process and material applications.

• Provide operational expertise, insight into the solution, design, and development process, and process methodology that will provide operative direction and rigor.

• Provide operational leadership to the order fulfillment functions of the project programs.

• Serve as liaison to and represents operating units in support of vertical integration opportunities and/or outsourcing decisions.

• Strategically position the manufacturing site plan product offerings to meet required customer lead-time expectations by developing programs, processes, and distribution capabilities; solidifies key links between site personnel and appropriate core team members to guarantee successful project implementation and facilitating strong tie site resources to meet their needs and enable their success.

• Support external supply management engagement in support of new product initiatives.

• Performs additional responsibilities as requested to achieve business objectives.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Technical/Vocational in Engineering, Operations or Quality fields and 3 years' experience in engineering or operation leadership.

Will consider in lieu of degree, a significant amount of skill and experience providing development and implementation support to product development initiatives, typically gained by 8-10yrs of working in professional operations roles with progressively increasing scope and complexity.

Skills and Abilities

• Ability to understand, articulate, and communicate Company strategy and operational capabilities.

• Demonstrated experience and results in establishing operational (manufacturing and logistics) excellence for the development and commercialization support of new products.

• Ability to identify and define potential designed- in operational struggles and problem solve solutions.

• Communication skills capable of effectively giving and receiving information in both written and verbal form that is both constructive and informative in directing business activities.

• Leadership and teamwork skills capable of inspiration and guidance of others while actively achieving team goals through respect and collaboration with team members.

• Ability to be effectively adapt under shifting conditions with multiple tasks, responsibilities, and people.

• Possess the ability to persist in achieving goals and strategy fulfillment.

• Ability to identify and solve problems in a positive, participative, and proactive way.

• Strong commitment to meeting all established project timelines.

• Requires strong interpersonal skills, leadership, problem solving, initiative, business acumen, adaptability, flexibility, and tenacity to persevere in providing effective solutions.

• Ability to effectively use office automation and communication software and tools used in the HMI office environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire everyone. Knoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.