Overview
This role is responsible for developing and implementing the annual operating plan to drive key performance outcomes, overseeing day-to-day operations at a single hospital or across an assigned geographic region within Jefferson Health and working closely with regional leadership to execute strategic goals and objectives.

Major Responsibilities

• Supervises local operational leaders at a designated facility/facilities in the region, removes barriers to execution, escalates key decisions as appropriate, and provides resources to enable service delivery.
• Develops the annual operating plan and implements project plans with multidisciplinary teams to achieve key performance indicators (KPIs), Operational Improvement (OI) initiatives, and Transformational Initiatives (TIs) within the assigned region. Cascades KPIs and goals to physician leaders, managers, and frontline staff to enable alignment. Applies change management techniques to achieve results.
• Ensures the development and maintenance of policies and procedures relevant to operations in accordance with Joint Commission and Department of Health requirements. Applies standardized Enterprise and/or regional policies as applicable to ensure standardization and integration. Communicates new policies or policy revisions to key personnel.
• Leads the workforce planning process and deploys systems and processes to align staffing with the budget, volumes, productivity, and patient acuity. Uses benchmarking tools to monitor staffing and manages staffing levels to the appropriate Enterprise labor productivity policies. Approves new position requests, including physicians and advanced practice providers, following financial review.
• Develops and guides direct reports to increase performance and engaegment and ensure a strong team orientated environment
• Ensures the organizational vision, values, goals, and objectives are transformed into daily operations resulting high quality outcomes in an efficient, effective, and patient and family centered environment.
• Works collaboratively with the medical staff, nursing leadership, and clinical/financial/ operational leaders to deliver cost effective, high quality clinical services and outcomes in partnership with affiliate organizations and providers that optimize the delivery of patient care.
• Identifies opportunities to grow the business, enhance revenue, and align with key physicians and groups. Implements appropriate action plans with regional leadership team.
• Models interactions with colleagues, patients, visitors, and other staff in a manner consistent with the values of Jefferson and its Code of Conduct.

• Masterrsquo;s Degree required
• Minimum of five years managerial experience in business or healthcare administration to include demonstration of advanced knowledge and application of management skills, medical staff relations, financial management, business development, and clinical department operations.
• Ability to set and maintain high standards of performance, hold people accountable for achieving deliverable metrics, encourage team participation, and motivate others through a shared vision.

Critical Competencies (ranked in order of relative importance for the position)

• Demonstrating business acumen. Demonstrates working knowledge of market, economic, legal and regulatory environments and how they impact the business.
• Managing stakeholders. Builds relationships and takes account of the needs of multiple stakeholders to influence and drive decisions for beneficial business outcomes.
• Providing Leadership. Makes decisions and takes responsibility; directs and leads others, coordinating activities; provides encouragement and inspiration to help others succeed.
• Driving success. Takes action, initiates activity and seizes opportunities for new business; pursues goals with persistence and achieves outstanding results.
• Leading change. Initiates, influences and drives organizational changes and business transformation.
• Knowing my Organization. Demonstrates an understanding of the organization and its product/service offering and leverages organizational values in how work is accomplished.
• Structuring Tasks. Plans work and sets clear priorities; upholds ethical standards and fulfills commitments while maintaining high levels of work output.
• Processing Details. Ensures projects are completed on time by keeping work on schedule; works on tasks thoroughly and produces high quality work; follows rules and established processes, minimizing risks.

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnetreg;-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jeffersonrsquo;s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold amp; Think Differently and Do the Right Thing

As an employer, Jeffersonmaintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.