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Accounts Receivable Administrator - Naperville
Naperville, IL
Job Description
Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company with a 40-year legacy that helps our customers thrive by interpreting our client's needs and tailoring innovative healthcare cost management solutions.
Our commitment to diversity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talent individual can participate and perform their best work. We are MultiPlan and we are where bright people come to shine!
This role handles and organizes all incoming recoveries and ensures all payments are posted in a timely manner and all discrepancies are identified and resolved. The position requires the incumbent to be in constant communication with fellow operations team members, settlement analysts, and finance, to ensure a smooth transfer of all check-related and recovery-related information.
JOB ROLES AND RESPONSIBILITIES:
1. Perform bookkeeping work, including but not limited to: logging data onto ledgers or keeping other records concerning payment postings.
2. Monitor client's lockbox and post recoveries to corresponding accounts; coordinate all other postings with Finance. Carry out general office duties such as opening, sorting, scanning, and filing all incoming checks and correspondence, as needed.
3. Identify provider retractions, facilitate communication to clients, reconcile and/or resolve open retraction issues.
4. Assist Finance and Operations Departments in processing and resolving issues related to Chargebacks and Stop Payments; research, track, and resolve payment posting discrepancies.
5. Assist with monthly closing process and prepare month-end reports to support client invoices.
6. Maintain files and documentation thoroughly and accurately, in accordance with company policies and accepted practices.
7. Post incoming recoveries in DCM and reconcile checks against ledger.
8. Research discrepancies or issues with settlements and determine next appropriate steps in the case to resolve issue.
9. Notify Recovery Managers and Supervisors of Settlement issues such as those outside of authority per Subrogation P&Ps or otherwise not permitted per state law.
10. Collaborate, coordinate, and communicate across disciplines and departments.
11. Ensure compliance with HIPAA regulations and requirements.
12. Demonstrate Company's Core Competencies and values held within.
13. Please note due to the exposure of PHI sensitive data -- this role is considered to be a High Risk Role.
14. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
2. Monitor client's lockbox and post recoveries to corresponding accounts; coordinate all other postings with Finance. Carry out general office duties such as opening, sorting, scanning, and filing all incoming checks and correspondence, as needed.
3. Identify provider retractions, facilitate communication to clients, reconcile and/or resolve open retraction issues.
4. Assist Finance and Operations Departments in processing and resolving issues related to Chargebacks and Stop Payments; research, track, and resolve payment posting discrepancies.
5. Assist with monthly closing process and prepare month-end reports to support client invoices.
6. Maintain files and documentation thoroughly and accurately, in accordance with company policies and accepted practices.
7. Post incoming recoveries in DCM and reconcile checks against ledger.
8. Research discrepancies or issues with settlements and determine next appropriate steps in the case to resolve issue.
9. Notify Recovery Managers and Supervisors of Settlement issues such as those outside of authority per Subrogation P&Ps or otherwise not permitted per state law.
10. Collaborate, coordinate, and communicate across disciplines and departments.
11. Ensure compliance with HIPAA regulations and requirements.
12. Demonstrate Company's Core Competencies and values held within.
13. Please note due to the exposure of PHI sensitive data -- this role is considered to be a High Risk Role.
14. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
JOB SCOPE:
This role works under general supervision while keeping the needs of external and internal customers as a priority when making decisions and taking action. The incumbent will be regularly tasked with communicating across functions primarily interacting with fellow operations team members and occasionally other functional areas. The successful incumbent must be open to feedback, teamwork, and show interest in contributing ideas to improve existing processes. The role will afford the incumbent limited decision making following established guidelines and final disposition of decisions may often be escalated to higher levels.
As an Equal Opportunity Employer, the Company will provide equal consideration to all employees and job candidates without regard to sex, age, race, marital status, sexual orientation, religion, national origin, citizenship status, physical or mental disability, political affiliation, service in the Armed Forces of the United States, or any other characteristic protected by federal, state, or local law. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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