The purpose of the Senior Systems Engineer position is resolving escalated service issues, coaching other engineers to resolutions, engineering and implementing complex projects, and for maintaining and overseeing the technical infrastructure for the Credit Union. The Senior System Engineer works with Systems Engineering Manager to meet department goals and provide business solutions. The role also establishes the scope of projects, allocates the proper resources, and monitors the progress. This role would generally have budgetary responsibility for a small size department and decisions would have a minor impact. In addition, the role will work under limited supervision and inspection of work.

With moderate discretion, the primary focus of a Senior Systems Engineer is overall application service availability, performance, monitoring, resiliency, emergency response, release management, and architectural scalability. The Senior Systems Engineer leverages technical expertise in the area of end user engineering to strengthen the reliability, efficiency, and performance of complex client systems. The problems encountered require proficiency in technique and will require analysis of a wide variety of data. Finally, the role will require normal courtesy, tact and diplomacy, which involves much personal contact with others.

EDUCATION:

* General and business knowledge equivalent to an Associate's Degree

CERTIFICATION:

* Must possess a valid Pennsylvania Driver's License and maintain a "clean" driving record

EXPERIENCE:

* 10-14 years of experience in providing IT system engineering

SKILLS:

* Advanced knowledge of server and desktop operating systems

* Advanced knowledge of Server and Desktop Virtualization

* Experience with designing Azure infrastructure, SAAS, and PAAS services

* Advanced knowledge of Active Directory, Group Policy, DNS, DHCP, SMTP

* Capacity Planning/Monitoring of cloud, compute, and SAN platforms

* Advanced knowledge of enterprise software management

* Security vulnerability remediation and server hardening

* Performing high-level Root cause/ Postmortem analysis for service interruptions and creating preventive measures

* Advanced automation and scripting skills (PowerShell, VBS, Perl)

* Designing site resilient hybrid and multi-cloud environments

* Advanced skills in administering and tuning IIS, SQL, Microsoft failover clustering

* Create and maintain documentation as it relates to system configuration, mapping, processes and service records

* Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies

* Data Center Management

* Experience with overseeing the design, development, and implementation of software systems, applications, and related products

* Experience with Microsoft SharePoint, Exchange and the Microsoft Office 365 Suite

PREFERENCES:

* Bachelor's degree and 10 years of System Engineering experience or an associate degree and 12-14 years related experience

CORE COMPETENCIES:

* Effective knowledge

* Accountability and self-management

* Teamwork and leadership

* Communication

* Innovation and problem-solving

WORKING CONDITIONS/PHYSICAL DEMANDS:

* Ability to communicate effectively in English, both orally and in writing

* Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading

* Ability to sit for extended time periods

* Sufficient manual skill for operation of PC keyboard and other standard office equipment

* Ability to travel, including occasional overnight travel

* Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects

Welcome! You made it to the job description page!

At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.

Company Culture is at Our Core

If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongs. Everything we do is in the best interest of all of us.

What WE Believe

Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.

Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life's moments and milestones.

Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.

Company Perks: Quick Reference

• Competitive compensation with career growth opportunities, job security, annual increases and bonus potential
• Nationally recognized 401K with up to 10% company match that helps you prepare for your future
• A multitude of benefits and incentives to stay mentally and physically healthy
• Associate Tuition Assistance - WE may help cover the cost for your continuing education courses or degree
• Affordable cost sharing arrangement for three different medical plans, dental plan and vision plan
• 11 paid holidays and plenty of paid time off for life, vacations, staycations, and rest
• WE commit to providing a healthy work/life balance - to support all the other parts of life that are important to you
• WE cover visits to our confidential Employee Assistant Program for many difficult situations that life may throw your way
• With faM1ly always in our forefront, we offer Paid Parental Leave (for both mothers and fathers) to help support your time off to bond with your new child
• Make an impact through volunteering with one of our local charities or enjoy networking with our members at a local community event
• WE provide a strong commitment to our associates with our dedication to providing professional development, leadership training & coaching opportunities
• Opportunities to plan events, enhance recognition programs, network, and connect with other associates (both virtually and in-person) by joining or leading one of our four established Associate Resources Groups (ARGs)
• Women in Leadership
• Diversity, Inclusion and Belonging
• Care Connections
• PEER (Peer Experience, Engagement and Recognition)
• Mandatory fun? Yes, please. Enjoy team building, special events, and our faM1ly atmosphere
• Join a company that grows with you - personally and professionally

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