Job Title: Team Leader, Food Services - 12 - 8:30 pm (UPMC Passavant) Job ID: 60173920 Status: Full-Time Regular/Temporary: Regular Hours: Shift: Day Job Facility: Department: Dietary and Cafeteria Location:
Purpose: Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates. This position will be various hours and shifts, and could include weekends and holidays when needed.
Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
Oversee security of inventory and cash revenues.
Orient, train, and coach new team members as per department guidelines.
Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
Perform routine competency checks on associate performance with appropriate follow-through.
Conduct and document service recovery on all customer complaints as per operational guidelines.
Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
HS Diploma/GED preferred
2 years relevant experience required
Licensure, Certifications, and Clearances:
Obtain Servsafe or Professional Food Safety Manager Certification (ACHD) or Allegheny County Health Dept within 6 months of hire date.
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities
Salary Range: $13.73 to $20.98 / hour
Union Position: No
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