. Work Schedule and Additional Information Full time employment Work hours are 7 30 AM to 3 30 PM, Monday Friday, with a 30 minute lunch. Telework You may have the opportunity to work from home (telework) full time, however you must report to the office a minimum of one day per month. This could change and you may be required to come into the office more frequently. In or

. Work Schedule and Additional Information Full time employment Work schedules available include modified 2nd shift 5 00 PM to 1 00 AM, Monday Friday, and 1st shift 7 00 AM to 3 00 PM, Monday Friday. Salary In some cases, the starting salary may be non negotiable. You will receive further communication regarding this position via email. Check your email, including spam/jun

What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

About DAT DAT is an award winning employer of choice and a next generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day customers who depend on DAT for the most

Provides support to end users and IT systems on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support. Performs pro active monitoring of computer systems through appropriate tools. Documents, tracks, and monitors problems to ensure timely resolutions. Works directly w

The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals an

Lead/Support the implementation of Vena Solutions for clients, from initial scoping to final delivery. Analyze client business processes and requirements to effectively integrate Vena into their budgeting and reporting process. Configure and customize the Vena platform to meet the specific needs of each client. Manage project timelines and deliverables to ensure on time a

New Journey, a Genesis10 company, is seeking a Control System Technician resource for a Direct Hire position with our client. This position will be responsible for maintaining, troubleshooting, and designing/implementing/document control solutions for material handling systems to ensure the operational performance of sortation systems, conveyors, scanners, cameras, and SC

The position of Account Manager is a key member of the sales and operations team. This position requires a proven leader with a strong business acumen, excellent communication and relationship building skills and a passion for success. This position is primarily responsible for their area strategy, growing our existing customer base and EBITDA, exhibiting role model behav

Must be flexible to work within the core operating hours of 7am 9pm EST Respond to inbound support requests via phone, email, and chat Troubleshoot hardware, software, and network issues Provide remote desktop support Thoroughly document and track support incidents in the service desk software Escalate complex issues to higher level support teams when necessary Maintain a

Reporting to the Sales & Business Development Director, the Technical Inside Support Representative is a key member of the Relay & Power Systems team. This position is responsible for supporting the RPS sales proposal process associated with electrical utility, heavy industrial and emerging markets in the transmission and power distribution segments. The primary focus of

Manage the resolution of customer tickets according to established Service Level Requirements (SLRs) Properly troubleshoot and resolve user computer issues including hardware and software related concerns Assist other technicians in resolving complex issues Ensure customer requirements and guidelines are identified and completed within the timeline set by the customer Ass

The Destiny Solution Consultant plays a pivotal role in advising and guiding customers on the optimal implementation and utilization of the Destiny solution, encompassing both Resource Manager and Library Manager solutions. This position acts as a trusted advisor to stakeholders within school districts, providing expert insights and best practices to maximize the value de

Technical Support Provides tier 1 support for all IT systems and applications; Escalates appropriate tier 2 and 3 tickets to a Systems Administrator in a timely manner with a focus on customer service. Meets or exceeds stated service desk support metrics. Assist with the creation, administration, and termination of end user accounts per access control policies. Supports n

Job Description Job Description Summary We are looking for a highly motivated Associate Customer Support Engineer to providing expert service and support to customers at customer site. Suggests and delivers services and support which includes direct installation, maintenance and repair of multi vendor lab equipment, validation services, IQ/OQ and service agreements. Repres