Perform help desk functions with excellent customer service skills (both over the phone and email) Demonstrate effective and efficient troubleshooting and problem solving skills Effectively convey information and ideas in all directions Document system problems and resolutions using Service Now Assist with testing of production implementations, working closely with your t

Evolve current automated RHEL on prem image/provisioning/SW & HW integration/validation and develop/evolve next generation automated RHEL off prem Cloud reach back and immutable image/provisioning/SW &HW integration/validation Partnerships with all Infrastructure, Engineering, Architect, Application, and UNIX support Teams to deliver optimal and integrated services & solu

S upport the ITSM team as a contributor by developing and maintain processes and integrations within the global ITSM toolsets Perform maintenance and administration activities within the toolset Analyze requirements and design solutions that meet business needs while being technically feasible Write technical documentation including documenting API specifications and inte

Join the Ansys Customer Excellence team to support our customers on all the aspects of their real world engineering simulation projects and integration of Ansys software in their design workflows, and grow Ansys' business. You will use engineering knowledge to provide technical post sales support, find solutions to a wide variety of technical challenges and channel custom

What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

of the Job The business analyst will act as a servant leader, and work with cross functional teams, to provide by facilitating total quality methods, training, and platform enhancements. HRIT Business Application Analyst, will provide HRIT technical and functional expertise and support in the areas of HR Systems, such as SuccessFactors. HRIT support includes process simpli

include but are not limited to Build Workstation to Almac Standards, arrange handover and troubleshoot any technical or service issues, Retire returned laptops as per Almac policy. Troubleshoot general IS issues. Qualifications Required Experience / Education HS degree and professional Certificate related to IS/IT, or Associate's degree related to IS/IT discipline/field Ex

To answer incoming calls and online requests from consumers and coordinate effective follow up with participating customers (providers) to gain potential sales RESPONSIBILITIES/DUTIES Answer and respond to incoming calls from consumers in a timely manner and communicate information effectively Become a Pride and Quantum product subject matter expert in order to identify l

Performing work involving the skills of two or more maintenance or craft occupations responsible for repairing low temperature, high pressure cryogenic and industrial gas equipment at customers' sites in adverse outdoor conditions. Individual will be part of a service team. ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned. Based o

Revenue Cycle Software Development Lead Job ID 287731 Location US PA Mechanicsburg Experience (Years) 10 Category Corporate Accounting/Finance Street Address 4714 Gettysburg Road Company Select Medical Position Type Full Time Overview The revenue cycle software development lead will develop solutions that increase the efficiency and effectiveness of revenue cycle operatio

Duties HAT IS THE SMAL BUSINESS SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas SBSE, Operations Support, Technology Solutions, Collection Systems and Projects The following are the duties of this position at the full working level. The work of this position requires ensuring the

Incident analysis and resolution Logs all service desk calls or email requests into the Incident Management System (ServiceNow), assign, update, and resolve incidents as needed Analyzes and resolves incidents with a goal of 90% first call resolution Supports at a minimum Microsoft Office, Windows OS, and Remote Access. Direct Service Desk Requests Completes requests for P

The System Administrator II will apply knowledge to manage, develop, test and maintain complex server system environments supporting critical business processes. The System Administrator II will work with the Infrastructure Services team to ensure critical business system availability is maintained, while client contract obligations are met or exceeded. Supporting systems

What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

. Work Schedule and Additional Information Full time employment Free parking. Work hours are 8 30 AM to 5 00 PM, Monday Friday, with 60 minute lunch. Telework You may have the opportunity to work from home (telework) full time. You will be required to report in office at least one day per month. In order to telework, you must have a securely configured high speed internet