PaperWorks is a leading, integrated North American full-service provider of 100% recycled paperboard and specialized folding cartons for packaging applications. Founded in 2008 and headquartered in Philadelphia, PA, we are committed to the highest sustainable forestry and procurement standards.

We want our team members to be proud of the essential work they do, our commitment to the environment, and the overall company. As part of our culture journey to be recognized as a Great Place to Work, we continue to invest heavily in our people, our company culture and in state-of-the-art technology to be at the forefront of innovation and market differentiation. PaperWorks' products are certified by the Forest Stewardship Council and 100% Recycled Paperboard Alliance.

How you will impact PaperWorks:

• Provide administration and general support of Networking, Firewalls, Active Directory, Azure, MS O365, MS cloud apps and Cybersecurity tools.
• Configure, maintain, and upgrade hardware including but not limited to networking, firewalls, servers & PC's, and Macs. Create and maintain all network documentation.
• Support a 24/7 manufacturing environment via helpdesk ticketing system. Provide technical support to the IT department and end users for services related issues.
• Proactively monitor critical system functions and events to insure high availability and optimal performance. Respond to and communicate notifications and escalations during outages. Collaborate with team members and outsides vendors to ensure correct resolutions.
• Complete capacity planning for current and future systems to ensure the availability of all systems. Evaluate and recommend infrastructure and related desktop technology products and services.
• Collaborate with other members of the infrastructure department during scoping process for projects and make recommendations to responsible parties on tasks.

What you will need to succeed:

• Bachelor's Degree in technology related field preferred.
• VMWARE, vSphere, Office 365 and PowerShell experience required.
• Meaningful experience supporting Active Directory, DHCP, DNS, PKI, DFS, and Terminal services.
• Extensive Knowledge and administration of Office365, Azure, Intune, and Microsoft Defender.
• Demonstrated experience with enterprise networking solutions including WAN, LAN, Wireless and VPN technologies, and protocols including TCP/IP, BGP, EIGRP, and OSPF. Familiarity of cybersecurity concepts and technologies preferred.
• Experience with End-User support and training, troubleshooting hardware/software issues, and Remote User Connectivity (VPN).
• Strong interpersonal and communication (written and verbal) skills to build relationships and effectively communicate with team members company wide. Ability to interact and work effectively with all levels of the organization.
• Ability to organize and manage multiple priorities, while demonstrating strong attention to detail and appreciation of deadlines. Effective written and verbal communication skills
• An eye towards continuous process improvement, including the ability to innovate and simplify both IT and operational processes with a positive attitude!

Advantage xPO is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage xPO is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.