About HP.com
HP leads the PC and Print market worldwide and HP.com is HP's global eCommerce arm that focuses on Consumer and SMB markets, with global footprint. HP.com is where our customers go to be inspired about HP's products & services, learn about HP's latest innovation and purchase those products & services online.
Job Description
We are looking for top program manager talent to join our Global Experimentation team as we continually expand HP.com's functionality and improve the user experience. We build and launch AB tests to continuously improve our online user experience and its capabilities across both desktop and mobile devices on various commerce platforms.
As the Americas Experimentation Program Manager at HP.com, you will own the full lifecycle of planning, executing, and analyzing AB test campaigns on behalf of stakeholders in the Americas region (US, CA, LAM). You will work directly with senior business and product leaders across the Americas region to understand specific business needs and opportunities to deliver innovative product features. You will identify and scope opportunities for new capabilities; collaborate with engineering, design and business units to conduct experiments and implement your winning ideas. You will manage the experimentation strategy and roadmap; the experimentation lifecycle by collaborating with engineering, design, analytics, content and quality assurance teams to scope, build, launch and maintain your experiments. You will also analyze the performance of your experiments and take actions to further improve it.
This role involves working closely with business stakeholders to map out their experimentation roadmap, prioritize the order of campaigns, oversee the implementation of campaigns, analyze the results (including deep dives where needed), and report out the results at an individual campaign basis and overall program level. The position requires outstanding communication skills, analytics and data-driven mindset, familiarity with e-commerce, project management capabilities and in-depth experience with web analytics.
The role is measured based on the AB test campaign activity and the corresponding impact those campaigns have on key business metrics (conversion rate, RPV, bounce rate, engagement metrics)
Experimentation Program Manager Responsibilities
Qualifications
The ideal candidate is someone who constantly raises the bar individually and for the team, thrives under pressure, can dive deep into data and derive actionable insights, and can work with diverse stakeholders and a geographically diverse team. This candidate will use analytical reasoning to assess customer and product metrics, evaluate the competitive environment, and utilize their charisma and business acumen to prioritize needs across multiple teams and drive business results.
Education and Experience
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About HP
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