Purpose & Overall Relevance for the Organization:

This hourly position supports the operations leadership team by contributing to labor allocation, leading meetings, assigning job duties, coaching for success, creating a safe & collaborative work environment, and driving process improvement. This leader will act as cultural ambassador that views the business holistically. The role will be very technical and require strong problem-solving skills. Leads will work closely with department supervisors to monitor work flows, manage dwells, and drive overall shift performance.

Key Relationships (Internal):

• Operations leadership team, Productivity Planning leadership team, Supervisors & Human Resources

Key Relationships (External):

• Inbound / Distribution consumers and stakeholders

Key Responsibilities:

• Collaborate with supervisor to lead a team of up to 50 hourly associates and across functional lines
• Understand and act as a role model in following all standard operating procedures (SOPs)
• Develop and maintain a safe work environment
• Ability to reward and recognize performance
• Train and coach associates to achieve all operational goals and service levels
• Mentor and develop teammates to perform better in their current roles while preparing them for future career opportunities
• Ability to develop and share best practices

• Create a positive team environment that encourages all associates to provide insights and feedback to improve processes, adapt to an ever-changing business, and stay focused on customer satisfaction
• Utilize warehouse tools, including radio frequency hand held units ("RF Guns") and computer kiosks, to update transactions within the warehouse management system (WMS) and log activities in the labor management (LM) module

Knowledge, Skills and Abilities:

• Fluent in English, both oral and written
• Excellent communication skills
• Ability to work collaboratively within a large group of co-workers
• Positive and enthusiastic approach
• Strong knowledge of DC operations, including storage methods and material flow
• Performance and metrics driven mindset
• Excel, Outlook, Word and working knowledge of WMS principlesPhysical Requirements:While performing the duties of this job, the employee is:

• regularly required to talk or hear; stand or walk; use fingers, hands and arms to feel, handle, grip, grasp, lift, push and pull for up to ten (10) hours/day
• able to work in a warehouse environment
• able to reliably attend work/scheduled hours
• occasionally required to sit; bending, twisting, climb or balance; lift and carry items such as boxes weighing up to forty (40) pounds; and stoop, kneel, crouch, and crawlRequisite Education and Experience / Minimum Qualifications:

• High school diploma or equivalent
• Minimum of two (2) years related distribution experience and/or training