Director, Adult Residential Behavioral Health Services

$65000 - $85000 per year


Are you a visionary leader with a heart for helping adults with behavioral health challenges?

Elwyn is seeking a driven and experienced Director, Adult Residential Behavioral Health Services (ARBHS), to join our growing team. In this critical role, you'll be responsible for overseeing all aspects of our residential programs, ensuring the highest quality care for our residents while strategically guiding program expansion and innovation.

What You'll Do:

• Leading with Excellence: Providing direct oversight and mentorship to program directors and staff, ensuring exceptional service delivery across all ARBHS programs (personal care homes, CRR programs, supported living arrangements).
• Championing Quality: Collaborating with the Quality Improvement team to implement best practices, maintain program compliance with regulations (MCO, CARF, PCH, CRR), and develop outcome measures to track resident progress.
• Driving Growth: Developing and implementing strategic plans to expand our service offerings, identify new program opportunities, and secure sustainable funding to meet the growing needs of the community.
• Financial Acumen: Overseeing the financial performance and operational efficiency of all ARBHS programs, ensuring responsible budgeting and resource allocation.
• Building a Strong Team: Recruiting, onboarding, training, and coaching a talented team of program directors and staff, fostering a supportive and collaborative work environment.
• Building Relationships: Representing Elwyn at community events, collaborating with stakeholders, and advocating for the needs of our residents.

Who You Are:

• A passionate leader with a Master's degree (or Bachelor's degree with extensive experience) in a human services field like Behavioral Health, Psychology, Public Health, or Public Administration.
• Five or more years of successful management and supervisory experience in a behavioral health or social services setting.
• Proven track record of developing and overseeing program budgets, ensuring financial stability, and achieving program goals.
• In-depth knowledge of applicable regulations and guidelines governing adult residential behavioral health programs (MCO, CARF, PCH, CRR).
• Exceptional leadership, collaboration, communication, and interpersonal skills.
• A demonstrated ability to work effectively in a fast-paced environment, manage and prioritize multiple tasks, and maintain a strong focus on detail.
• Strong problem-solving and decision-making skills, with the ability to independently navigate challenges and find creative solutions.
• Experience working in a unionized environment and understanding the complexities of collective bargaining agreements.
• Current CPR and safe crisis intervention training.
• Excellent customer service and relationship-building skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with electronic client records and employee timekeeping systems a plus.
• A valid driver's license, reliable transportation, and a clean driving record.

Why You Should Join Elwyn

We are committed as an organization to creating the best workplace experience for our employees and ensuring those that care for our clients are cared for. Elwyn offers a generous benefits package to all employees starting 30 days from the date of hire including health insurance through Aetna as well as free to low-cost dental and vision coverage to employees and their dependents. Employees can also participate in a 403(b) program with a discretionary match contribution from Elwyn. We encourage excellence in the workplace with our "Making A Difference" employee recognition program which offers bonus compensation for those who go above and beyond in the workplace. Elwyn invests in its employees through a generous Tuition Reimbursement Program as well as a master's degree incentive available to all employees working 30 or more hours weekly.

Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.

Elwyn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military, or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law.

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