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At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.
Company Culture is at Our Core
If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongs. Everything we do is in the best interest of all of us.
What WE Believe
Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.
Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life's moments and milestones.
Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.
Company Perks: Quick Reference
OVERVIEW:
The Senior Financial Crimes Investigator independently conducts internal and external investigations, supporting members and the credit union through fraud mitigation and recovery efforts. The role uses multiple systems to gather thorough and accurate evidence. Concurrently investigates multiple cases. This includes interviewing witnesses and suspects, creating financial profiles, tracing financial transactions, and reviewing background information on suspects. The role documents key data and issues pertinent to investigations, completes investigative field work and communicates the results through various written work products to be used by AML, credit union management, law enforcement and government agencies . The role makes independent decisions and leads more complex higher profile cases involving considerable dollars or reputation risk. The Senior Financial Crimes Investigator makes decisions regarding fee returns, offsetting accounts, member account adjustments, and case direction. The position will perform recovery efforts and coordinate restitution with members. Additionally, the position assists law enforcement with their prosecution efforts. The Senior role provides day to day investigative and operational consultation to Financial Crimes Investigators as well as assists in training new Financial Crimes Associates.
EDUCATION:
* General and business knowledge equivalent to a bachelor's degree
CERTIFICATION(S):
* Professional Certified Investigator (PCI), and/or Certified Fraud Examiner (CFE),
designation preferred
EXPERIENCE:
* 3-5 years of related experience
SKILLS
* Strong analytical and problem-solving skills
* Advanced investigative skills and independent decision-making skills
* Strong written and verbal communication and interpersonal skills required to effectively work with members, law enforcement, banking agencies, management
* Advanced knowledge of fraud investigation and loss prevention
COMPETENCIES
* Effective knowledge
* Accountability and self-management
* Teamwork and leadership
* Communication
* Innovation and problem-solving
WORKING CONDITIONS/PHYSICAL DEMANDS
* Ability to communicate effectively in English, both orally and in writing
* Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
* Ability to sit for extended time periods
* Sufficient manual skill for operation of PC keyboard and other standard office equipment
* Ability to travel, including occasional overnight travel
* Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects