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Director, Strategic Accounts - Remote
Wyomissing, PA
Job Description
Top Workplaces 2022 Strategic Accounts Director Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! Are you looking to build your career with a growing world-class organization? Come see why so many of our team members recommend us to their friends! Who are we? Steritech Brand Standards is proud to be a member of the Rentokil family of companies in North America. Steritech is the market leader in food safety, quality assurance, and customer experience management. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, processing, retail, food service, and hospitality. We help our clients give the best, safest, and healthiest possible service to THEIR customers. Responsibilities What do our Strategic Accounts Directors do? The Director of Strategic Accounts is a team leadership position on the Account Management Team reporting to the Sr. Director of Client Experience. The primary focus of this position is to ensure world-class account management for clients within the market segment, provide effective leadership and direction to the market segment team, and to strengthen and develop Steritech's thought-leadership position within the market segment. In addition, the Director, Strategic Accounts must possess an in-depth understanding of the Brand Standards business, Steritech protocols and procedures and specific customer brand requirements to ensure a high level of service to the client and to facilitate excellent communication between Steritech and all levels of the client organization. Responsibilities include, but are not limited to; Responsible for the creation and execution of the overall strategy, vision and innovation plans for market segment. Establishes productive, professional and consultative relationships with C-Suite and executive personnel throughout market segment (at both the franchise and corporate level). Maintains an in-depth knowledge of market segment, building the strategy for networking and developing expertise. Creates a Client Advisory Council to share best practices, insights, trends and benchmarking. Meets assigned targets for new sales, organic growth, contract renewal, profitability, A/R and strategic objectives for the vertical. Responsible for forecasting and financial reporting of market segment. Coordinates the involvement of the vertical team (Specialists, Account Managers, Support Services, technical resources, operations management and leadership) in order to meet account performance objectives and customers' expectations. Provides performance and career development feedback to team of Strategic Account Managers. Responsible for hiring, motivating, developing and retaining the best people in the industry. Responsible for submitting weekly, monthly and yearly reports as required; including ensuring administrative procedures are performed as necessary to complete required reports. Performs all other duties as assigned. What do you need? Must have a Bachelor's Degree in business or management-related field and at least 5+ years of strategic account management experience managing large national and/or global brand relationships and at least 3+ years of market segment experience or successful track record as a Strategic Account Manager (internal candidates). Minimum seven years of strategic sales experience in a business-to-business sales and/or account management organization. - Preferred Proficient in Sales-force.- Preferred Must be a self-starter with the ability to perform in high pressure and dynamic situations with skill and tact. Demonstrated ability to execute on projects and initiatives. Excellent communication skills, both verbal and written. Ability to effectively negotiate with a track-record of results. Ability to demonstrate financial knowledge and business acumen. Proven success motivating and inspiring a team. Attention to detail. Sound decision making skills. Desire and ability to travel via car and airplane to meet clients, field operations, attend meetings and conference as necessary. Proficiency with Google applications (docs, sheets, calendar, drive, etc.). Must pass pre-employment background screen t Must possess a valid driver's license and pass motor vehicle record search Qualifications Why Choose Rentokil? A career with Rentokil is a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance and we love to promote from within. We offer competitive pay on a bi-weekly pay schedule (weekly in NY & CT) and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil North America has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Health benefits including Medical, Dental, Vision, and Life Insurance with no waiting period Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Savings and Retirement 401(k) retirement plan with highly-competitive company-matching contributions, holiday savings club, and more Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Want to hear Colleague feedback on what it's like to be on our team? Check out our parent company, Rentokil North America, on Glassdoor! Glassdoor - Rentokil North America Rentokil North America is a Drug-Free Workplace Rentokil North America is an equal opportunity employer with a commitment to equality in every aspect of employment. As we expand, we are focused on building a foundation of diverse talent and equality in all areas of our workforce. All qualified applicants receive equal consideration, regardless of race, gender, sexual orientation, religion, ethnicity, national origin, veteran status, or disability. Link to Federal employment poster: English Version - Revised November 2009 Spanish Version - Revised November 2009 Pay Transparency Nondiscrimination Provision English (Formatted) English (Unformatted) Spanish
We are Proudly an Equal Opportunity Employer! EOE AA M/F/Vet/Disability Link to Federal employment poster: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
We are Proudly an Equal Opportunity Employer! EOE AA M/F/Vet/Disability Link to Federal employment poster: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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