Carnegie Mellon University invites applications for the position of Sr. Administrative and Office Coordinator with Dining Services in the Division of Student Affairs. Reporting to the Director of Dining Services, this position is an integral member of the Dining Services team. The Sr. Administrative and Office Coordinator serves as the primary point of contact for general dining program and meal plan inquiries from students, families, faculty and staff via Dining Services main phone line and email inbox. Daily work requires significant knowledge and understanding of the dining meal plans; department timelines, policies, procedures, and systems (e.g. CS Gold and StarRez) with the ability to answer questions, provide information, and problem solve. Collaboration is an essential skill for this position. Evening and weekend hours may be required in support of major university programming and events such as Orientation and Commencement activities.

Core responsibilities will include:

• Performing general administrative responsibilities in a welcoming and customer friendly manner such as managing the Dining Services email inbox and answering phones; greeting guests and visitors; sorting and distributing mail and packages; and managing office supplies, inventories and equipment.

• Serving as a primary user in departmental systems and complex databases (e.g., CS Gold and StarRez) to access and update information, manage any reporting needs, and providing general system support to the office staff. This involves administrative support for data and meal plan management (including updating the dining portal CS Gold and StarRez, opening/closing portal during change periods, and submitting tickets for initiates).

• Providing primary administrative support to the Director of Dining Services that includes: general scheduling and calendar management, taking minutes at Dining Student Advisory Council (DSAC) and monthly vendor meetings, and provide general office support as needed.

• Oversees contract and agreement timelines and amendments for the Director of Dining Services, manages survey results for all vendor and student surveys, and is the primary data-collection expert for Dining Services.

• Other duties as assigned

Flexibility, excellence, and passion are vital qualities within the Division of Student Affairs. Inclusion, collaboration and cultural sensitivity are valued competencies at Carnegie Mellon University. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

• High School Diploma or GED required; Associate's Degree preferred

• 3-5 years of administrative support experience required, preferably in a higher education setting

• Preferred office experience in a university setting within a customer service facing area; strong organizational and computer/system experience required.

• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful Background Check

Joining the CMU team opens the door to an array of exceptional benefits, available to all full-time Carnegie Mellon University employees. Experience the full spectrum of advantages, from comprehensive medical, prescription, dental, and vision insurance to enticing retirement savings programs. Unlock your potential with tuition benefits, and take well-deserved breaks with generous paid time off and holidays. Rest easy knowing you are covered by life and accidental death and disability insurance. For a comprehensive overview of the benefits awaiting you, explore: .

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role & responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique key skills and the diverse perspectives you bring. Our dedication to fostering an inclusive work environment means we also account for geographic differentials. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in this exciting opportunity?! Apply today!

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