Operational Management Provide support of incoming requests through the service desk, via telephone, web portal, email, chat and all operational contact types to ensure courteous, timely, and effective resolution of end user issues. Build rapport and gather problem details from customers. Prioritize incidents and service requests according to defined processes. Record, tr

Layout, maintain and repair all electrical equipment and power and lighting systems in the plant including motors, generators, transformers, controls and mechanisms, timing devices, switches, cables and conduits. Troubleshoot, repair and maintain plant production equipment. PLC, VFD, Servo Motor and Programmable Sensors. Perform functional tests to determine electrically

Scranton site lead for Manufacturing Digital Transformation planning and execution. This will include transitioning manufacturing to a paperless factory with real time data capture and advanced utilization of data to assist with decision making. Site lead will be located at Scranton and report directly to Scranton but will matrix report to Sterling Heights. Will have coun