Provide excellent day to day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters Assist with workflow of applications for life products, annuities, contract changes, policy billing

Location Designation Fully Onsite When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You'll have the opportunity to grow your career while developing personally and professionally through

Model validation Perform independent validations of the data, base models, fine tuning steps for Gen AI/Large Language models to be deployed by the company for business use. Methodology review and leadership Review Gen AI model designs, explore methodology options, and stay up to date on Gen AI/Large Language model research, especially on Gen AI performance evaluation met

Methodology review and leadership Reviews model designs, statistical methodology and features. Explores methodology options, stays up to date on statistical/ML/AI methods research. Model validation Performs independent validations of data and models prior to implementation. Validates model performance and business impact post implementation. Builds challenger models as ne

A marketing automation professional who will enable the orchestration of targeted and unified campaigns through deep audience segmentation and cross channel integrations. This role requires the ability to leverage the campaign ecosystem to developscalable and highly synchronized campaigns. The Client Activation Senior Associate will have a deep knowledge of how our custom

Manage territory with external partner to meet or exceed goals Partner with field wholesaler to develop and maintain business relationships with financial advisor professionals in the territory Conduct consultative, relationship building sales calls via the telephone with financial advisors and other licensed professionals Maintain a deep understanding of all New York Lif

The Principal Architect for the Foundational Business (FB) is a critical leadership position that is at the center of the business and technology transformation. The role will proactively and holistically engage with the FB Experience team and Product Managers, key business leaders of FB Value Streams, Data/Technology leaders, and Value Stream architects in leading and su

Manage a disciplined account engagement process which is comprised of goals, strategies to achieve goals, and tactics to support execution of strategies to manage, maintain, and grow a book of business that includes clients with high product/process customization, organizational complexity, and/or vendor integration requirements Develop deep customer relationships to faci

Assist team members with ongoing relative value, portfolio sector, attribution, and risk analysis Maintain, enhance, and run key investment processes and models for the multi sector General Account portfolio management team including relative value dashboard, cash and liquidity process, generation of orders for the desk, transaction monitoring, etc. Monitoring and ensurin

Location Designation Hybrid 3 days per week When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You'll have the opportunity to grow your career while developing personally and professional

GBS Project Management Office (PMO) is seeking a highly motivated senior Project Manager with Agile and waterfall experience to lead, coordinate and execute projects within our PMO Portfolio. The candidate will support a wide variety of compelling high impact projects bringing cross functional teams together to drive strategic deliverables. The ideal candidate is passiona

Build and support of the MLOps platform. Support Data Scientists/ML Engineers and Data Engineers in implementing efficient, secure and scalable CI/CD pipelines. Implement architectural patterns for on prem and cloud data/ML pipelines and solutions. Build strong relationships and partner with technology (IT) stakeholders to enable systems integrations, deployments, etc. Fu

Strategic Planning & Product Positioning Assist in the development of new go to market strategies for institutional life products (BOLI, COLI and ICOLI) including opportunity sizing, gap/risk analysis, competitive positioning, and gain alignment with senior stakeholders (e.g., sales distribution) Lead development of product positioning strategies, including clearly identi

Participate in Change Agent training programs including orientation and community of practice sessions You will receive extensive training on the Continuous Improvement methodology provided in both formal training programs (e.g., orientation, design, implementation) as well as apprenticing provided by experienced Change Agents. Play a leadership role across the major phas

UX Strategy Lead UX strategy processes employing human centered design methodologies and ensuring the strategy aligns business and user needs and is consistent within brand standards Partner with design strategy, UX research, and other insights teams (quant and qual) to conduct generative and evaluative research to support UX/UI projects Incorporate operational, behaviora