Title: Revenue Cycle Support Assistant/ Medical Collections- Part Time

MAIN RESPONSIBILITIES:

• Monitor accounts payable statements to identify debts owed.
• Contacting patients and insurance companies to notify them of payments due.
• Negotiating payment plans with patients as appropriate.
• Gather credit card information and setting up payment plans.
• Admit patients to the facility and collect patient responsibility.
• Medical Records - assembles and prepares patient identification prior to date of service; respond to requests for medical records.
• Schedule and coordinates appointments.
• Verify patient insurance eligibility and benefits; calculate and notify patients of their out-of-pocket responsibility.
• Insurance and Self Pay Collections on outstanding balances.
• Assist with answering phones and patient questions
• Other duties as assigned.

QUALIFICATIONS

High School Diploma or Equivalent

• One year minimum experience in a medical office setting, collections experience preferred
• Ability to interface with Insurance Carriers
• Strong written and verbal communication
• Demonstrates the interpersonal communication skills required to facilitate effective interaction with a variety of healthcare professionals and department staff.
• Knowledge of medical billing
• Knowledge of Account A/R collections
• Ability to calculate patient financial responsibility
• Ability to work independently or a team member
• Ability to interpret insurance benefits