Description

Job title

DIRECTOR OF PRIMARY CARE

#FPCN-DOPC-04292024

The Family Practice & Counseling Network (FPCN) provides comprehensive primary care, dental and behavioral health services. We stand behind the belief that all people are entitled to accessible, comprehensive, quality, and affordable health care, and that care must be delivered in a culturally competent, trauma-informed and compassionate manner by caring for the whole person - mind, body & spirit. The network's mission is to provide person-centered, integrated and comprehensive health services to individuals and families across their lifespan. The network promotes resiliency and well-being among patients, staff and surrounding communities.

The Network consists of three (3) federally qualified health centers (FQHC) in Philadelphia:

• Abbottsford Falls Family Practice & Counseling (Northwest Philly);
• Stephen & Sandra Sheller 11th Street Family Health Services of Drexel University (North Philly); and
• Health Annex (Southwest).

Today the FPCN serves more than 20,000 patients annually and is a NCQA certified Patient-Centered Medical Home and recognized by HRSA as a National Quality Leader for Behavioral Health.

Position Summary

Upholds the mission of the organization by assuring the delivery of primary care that is evidenced-based, satisfying to patients, and cost-effective; promotes a fiscally sound organization.

Essential Duties and Functions

Quality of Care:

1. Facilitates dialog and communication in order to fulfill goals.
2. Provides evidence-based primary care directly to patients carrying out all responsibilities as outlined in the job description of CRNP, including adherence to Clinical Practice.
3. Ensures staff in the Primary Care Department receive best practice updates and trainings specific to their roles and skill levels.
4. Responds to new trends in healthcare and opportunities for service expansion as feasible and when benefitting the community's needs.
5. Manages Primary Care Population Health management

Guidelines and Productivity Standards:

1. Responsible for hire, orientation, evaluation, and termination of all Nurse Practitioner and RN staff.
2. Responsible for Nurse Practitioner office coverage and on-call scheduling.
3. Responsible for site level FTE balance and empanelment for Nurse Practitioners.
4. Disseminates clinical practice information to Nurse Practitioners, Practice Managers,and Medical Assistants.
5. Acts as liaison and partner to Operations Director concerning OSHA, FTCA, and other governing regulations relative to Primary Care services.
6. Facilitates monthly NP meetings, PM meetings biweekly in conjunction with Associate Director of Primary Care, and Care Management meetings monthly.
7. Assures that primary care meetings are held at other sites at least monthly
8. Acts as liaison to Operations Director concerning the functioning and evaluation of front desk staff.
9. Oversees CQI Committee: assures that primary care is monitored for adherence to Clinical Standards and addresses deficits.
10. Provides oversight of medication supplies, inventory, and utilization.

Administrative:

1. Serves as a member of the Senior Leadership Team
2. Assures that the centers uphold requirements of partnered organizations such as The Family Planning Council, Reach Out and Read, Health Federation
3. Ensures compliance with the Vaccines for Children program including training of staff, coordination of audits, and oversight of improvement plans for each site
4. Ensures compliance with the Access Matters program including training of staff, coordination of site visits, and adherence to counseling and prescribing guidelines
5. Collaborates with Network Executive Director in relation to fostering new partnerships with organizations that will result in improved services for patients

Supervision of Staff:

1. Direct supervision of all RNs and CRNPs; conducts monthly reflective supervision sessions, performs formal review annually.
2. Assigns Lead NP to each site and delegates responsibilities as outlined in job description.
3. Collaborates with Operations Director, Associate Director of Primary Care and CFO concerning performance of front desk staff.

Fiscal Soundness:

1. Sets productivity standards in collaboration with Network Executive Director.
2. Interfaces with administrative staff concerning the creation and dissemination of Nurse Practitioner productivity reports at least quarterly, addresses deficits.
3. Ensures staff are adequately trained on billing and coding procedures, assessed and updated at least twice yearly.
4. Liaisons with all payors in communication with CFO and Billing Department, represents FPCN at all PCMH regional meetings
5. Manages departmental budgets in conjunction with site leadership and CFO.

Qualifications

• Two years' experience in management and work with low income people.
• Current Pennsylvania state RN license
• Current Pennsylvania CRNP license
• Master's Degree in Nursing or a Management field
• Current CPR Certification
• COVID Vaccination

Working conditions

Hazard and Atmospheric Conditions

• Exposure to Loud Noise

Additional Special Working Conditions:

High exposure to blood borne pathogens and communicable diseases

Requirements

Physical requirements

Lifting Requirements

• Light: exerting up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects. The use of arm and/or leg control requires force greater than sedentary, but worker still sits majority of time.

Physical Requirements

• Stand or Sit (stationary position)
• Walk
• Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
• Climb (stairs/ladders)
• Talk/Hear (communicate, converse, convey, express/exchange information)
• See (detect, identify, recognize, inspect, assess)
• Pushing or Pulling
• Repetitive Motion
• Reaching (high or low)
• Kneel, Stoop, Crouch or Crawl (position self, move)

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.

Covid-19 Vaccine Mandate: FPCN, a program in the City of Philadelphia, are required to follow the COVID vaccine mandate for healthcare workers per Philadelphia Department of Public Health. FPCN requires Healthcare Workers to be fully vaccinated. Fully vaccinated means it has been two weeks since the final dose of vaccine. Thus, we require vaccination prior to start for all new hires. This currently does not include boosters.