About the role

Are you excited about working for an FFRDC focused on areas critical to national security? Do you want to join a collaborative team that develops, deploys, and uses best-in-class hardware, applications, and networks to enable end-to-end safe and secure systems? If so, we want you for our team, where you'll be part of an exciting and impactful culture of collaboration that delivers timely and high-quality results.

We're looking for an elite, DoD Clearance-eligible, system administrator to help build and maintain reliable safety-critical networks. We need a technology-focused team member who has experience with Windows operating systems, security management, and accreditation related activities. You'll manage sensitive and secure networks and help enable our organization to solve difficult software problems that our government faces.

What you'll do

• Perform administration duties for Microsoft Windows 10/11 workstations.

• Perform IT customer support (helpdesk) functions including troubleshooting, ticket resolution, and data transfers.

• Perform basic configuration control and installation functions related to adding new clients to existing networks.

• Assist in configuring computers, installing software, creating, and maintaining file sharing capability, and diagnosing hardware and software operational issues to include troubleshooting network problems.

• Perform security functions such as vulnerability scanning and maintenance of security documentation following Risk Management Framework (RMF).

• Initiate change requests for security related changes and conduct security impact assessments and software due diligence requests.

• Perform administrative support, and user training on VTC systems.

Who you are

• An AS degree in a technical field with 1 to 3 years relevant experience. (BS preferred).

• Candidate must possess current DoD 8140 certification or achieve within (9) months.

• Be able to show progress toward timely completion of Continuous Education to maintain the certification.

• Proficient in client configuration and user account administration.

• Experience with troubleshooting desktop operating systems and network connectivity issues, as well as application support.

• Proficient in hands-on administration of Microsoft Windows-based systems (e.g., group policy, security settings, registry settings, etc.).

• Be extremely well organized and capable of working in a highly classified/complex computer environment.

• Able to work well with others. Able to communicate effectively in English, both verbally and in writing.

• Experience with SCAP, STIG and vulnerability scanning tools.

• Physical Requirement: Computer hardware installation and configuration required on a regular basis, sometimes involving transport of heavy objects (typically under 100 lbs.) short distances, use of hand tools, et cetera. Carrying of light objects (< 20 lbs.) for longer distances (intra-campus; 2-3 city blocks) may also be required.

• You can pass a background check and obtain and maintain an active Department of Defense security clearance.

• Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over sponsorship of an employment visa for this opportunity.

• You're willing to travel (10%) outside your office location to other SEI offices, sponsor sites, conferences, and offsite meetings.

Who we are

The SEI helps advance software engineering principles and practices and serves as a national resource in software engineering, computer security, and process improvement. The SEI works closely with defense and government organizations, industry, and academia to continually improve software-intensive systems. Its core purposes are to help organizations improve software engineering capabilities, advance cybersecurity methods and technologies, and bring the discipline of software engineering to AI systems. Learn more about at the SEI.

Our benefits

Our benefits philosophy encompasses three driving priorities:choice,control,andwell-being.Through Carnegie Mellon University, the SEI offers a wide range of competitive employee benefits, including comprehensive health insurance, tuition benefits, generous time off, and a robust retirement savings policy to name a few.

To learn more, visit these resources:

• to learn more about becoming part of an institution inspiring innovations that change the world.

• to get a listing of all employee benefits.

• to get detailed information about benefits for employees who are not faculty.

Why work here?

• Join a world-class organization that has significant impact software in government.

• Work with cutting edge technologies and experts to solve tough problems for the government and the nation.

• Publish your research, attend or present at prestigious events, and enjoy annual professional development opportunities.

• Get an 8% monthly contribution for your retirement plan without having to contribute to it yourself.

• Get tuition benefits to attend classes at Carnegie Mellon University for you and your dependent children.

• Get access to university resources, including campus fitness facilities, mindfulness programs, childcare, free transportation on the Port Authority Transit System, and more.

• Qualify for relocation assistance.

• Work in the heart of Oakland, a few blocks from the Carnegie Mellon University and the University of Pittsburgh.

Location

Job Function

Position Type

Full time/Part time

Pay Basis

• Please visit "" to learn more about becoming part of an institution inspiring innovations that change the world.

• Click to view a listing of employee benefits

• Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.