Description

Pathways

ReDCo Developmental Support Services

Raystown Developmental Services

Job Description

Job Title: Administrative Assistant-Full Time

Program(s): All

State: Pennsylvania

Population Served: Family Services Division

Reports To: Family Services Director

SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receives incoming phone calls and directs them to the appropriate personnel; takes messages.
• Maintains office equipment such as the copy, fax, phone system, and postage machines.
• Handles the office and interoffice mail. Opens, logs, sorts, and distributes all incoming mail.
• Responsible for creating and maintaining a uniform program/fiscal filing system.
• Responsible for all outgoing mail.
• Greets, assists and directs visitors, staff and clients to the appropriate personnel.
• Keeps records of company keys/distributes as necessary.
• Assist coordinators maintain and update FGDM and FCC files to ensure that all information is current and located in family files.
• Assist Program Managers and FGDM Coordinators in setting up for conferences as needed.
• Coordinate conference and visitation room sign-outs.
• Calculates weekly census report to send to COO; manages Caseload Tracking Forms and monitors outcomes reports.
• As the program grows the Administrative Assistant will support the Program Director and Managers by completing duties as assigned.
• Inventory and order office supplies as needed for offices.

OTHER DUTIES

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Attend job specific training, per requirements outlined in the policy manuals.
• Complete all corporate required online trainings.

SUPERVISORY RESPONSIBILITIES

• There are no supervisory responsibilities required in this position.

PHYSICAL DEMANDS

• The duties of this job require fine motor skills to write neat, legible notes, read and understand program documentation, and completing keyboarding entry.
• The duties of this job involve physical movements such as lifting, stooping, bending, squatting, pushing, pulling, and reaching: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to fingers, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT

• The work environment varies and is largely community based and can vary from office settings to facility based settings and at times residential homes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.
• Adhere to dress code outlined in the policy and procedure manual.

TRAVEL

• This position requires an extensive amount of travel throughout northeast and/or central Pennsylvania, primarily in HuntingdonCounty.
• Position requires a valid Pennsylvania license.
• Position requires staff to drive and transport clients in both agency owned and personal vehicles.
• Properly load and unload individuals to/from vehicles.
• Follow vehicle safety guidelines, as defined by state regulation and company policy, at all times.

REQUIRED EDUCATION AND/OR EXPERIENCE

• High School Diploma or General Education Degree (GED).
• 2 years experience in office management

PREFERRED EDUCATION AND EXPERIENCE

• Associates degree in a business-related field.

CERTIFICATES, LICENSES, REGISTRATIONS

• None

QUALIFICATIONS

• Language Skills

Ability to read, analyze, and interpret complex documents and instructions. Ability to respond effectively to sensitive inquiries or complaints. Ability to clearly explain instructions in both written and oral media.

• Mathematical Skills

Basic mathematic ability including addition, subtraction, multiplication, and division. Use of MS Excel to aid in mathematical work.

• Reasoning Ability

Ability to read instructional bulletins and/or participate in training sessions then translate information provided into day-to-day work duties.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Recognizes problems and provides feedback or documentation to assist with problem resolution.
• Clearly and consistently verbally communicates priorities.
• Knowledge of basic computer operations.
• Independence on projects, ability to complete/follow up tasks with direct supervision
• Ability to follow established confidentiality policy.
• Ability to follow established safety standards.
• Working knowledge of applicable regulations.

MY SIGNATURE BELOW INDICATES THAT I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AND AGREE THAT I AM QUALIFIED AS TO EDUCATION AND SKILL TO MEET THE REQUIREMENTS OF THE POSITION WITH OR WITHOUT REASONABLE ACCOMMODATION(S). I REALIZE THE POSITION RESPONSIBILITIES ARE FLUID AND CAN BE EXPANDED OR CHANGED TO MEET THE NEEDS OF THE EMPLOYER WITHIN THE ENVIRONMENT IN WHICH THE BUSINESS FUNCTIONS:

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EMPLOYEE SIGNATURE DATE

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SUPERVISOR SIGNATURE DATE