Responsibilities

• Assign and coordinate work production, manage work, and monitor the productivity of various staff as needed.
• Create and maintain various logs, reports, and spreadsheets as needed for project managers and/or clients.
• Lead, contribute to and manage work streams, resolving any discrepancies as needed.
• Assist and lead staff with varying degrees of issue resolution including but not limited to basic to moderate problem solving, researching and clarifying information.
• Contribute to assisting field staff by preppingdigital data files or data collection cards, gathering maps, answering project and other related questions.
• Assist in organizing office personnel tasks in a fashion that will produce the expected results.
• Perform data entry when needed.
• Acquire, maintain and apply knowledge and understanding of current county rules and appraisal terminology.
• Occasionallocaltravel may be required.
• Professionally represent Tyler when handling taxpayer questions.
• Performs other duties of a similar nature, as assigned.

Qualifications

• High school diploma or equivalent. Basic mathematics/geometry skills.
• Solid organizational skills including keen attention to detail with prior experience prioritize multiple work streams and the ability to effectively maintain work streams.
• Possess strong written and verbal communication skills with the ability to effectively train and guide office personnel.
• Good interpersonal skills when building and maintaining trusting relationships
• Ability to effectively address basic to moderate conflicts and problems.
• Familiarity with appraisal business and processes is strongly preferred.
• At least 2 years office experience required, office coordinating experience preferred.
• Good customer service skills with internal and external customers.
• Strong PC skills, including advanced knowledge of MS-Word and Excel, or equivalents.
• Must be able to provide reliable transportation and maintain a valid driver's license with personal liability insurance vehicle coverage.

Work with our technology-driven solutions for property assessment and tax software and mass appraisal services. From data collection to computer-assisted mass appraisal to tax billing and collections, you can help develop property and recording solutions for the public sector.

Requisition Number:2024-4336