Manager, Retail Store
Lancaster, PA 
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Posted 14 days ago
Job Description

Since 1869 we've connected people through food they love. Our history was created by remarkable people, ideas, and innovations. It serves as inspiration and foundation for our future success. We're proud to be stewards of amazing brands that people trust. We foster a culture of belonging where people come first, and diversity is embraced. And we live our values, always, while setting the highest standards for performance.

Here, you will make a difference every day. You will be part of a dynamic, collaborative, and competitive team. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

What role will you play? How will you make history with Campbell's? Apply today!

JOB SUMMARY:

The Manager, Retail Store leads and directs store employees, and ensure sales objectives are met or exceeded. Responsibilities include ensuring that store is set according to merchandising strategy (red-black-blue, high-to-low with the customer flow). This individual will focus on improving productivity by means of value-added operational efficiencies: customer service initiatives, merchandising, inventory control and flawless execution at the store level.


MINIMUM REQUIREMENTS:

  • High school diploma or equivalent
  • 2 years' experience managing a retail store


PREFERRED QUALIFICATIONS:

  • Read, write and comprehend instructions, short correspondence and memos
  • Add, subtract, multiply, and divide in all units of measure
  • Apply commonsense understanding to carry out detailed but uninvolved written or oral instructions


RESPONSIBILITIES/WORK ACTIVITIES:


Profitable Sales Volume

  • Understand and know what daily, monthly and yearly store goals are for Productivity and Key Performance Indicators (KPI)
  • Provide all required assistance to store team to achieve Pepperidge Farm's established net sale, average sale and bakery sale KPI objectives
  • Participate in customer count building initiatives including Customer Appreciation Events and community sponsored events
  • Model the Customer Service Process and ensure that all store employees are actively participating in the Process


Operational Excellence

  • Responsible for total store operations including daily monitoring of financial results, productivity, cash handling, administration, inventory, merchandising, pricing, maintenance, customer service, store safety and promotional activities.
  • Maintain the merchandising strategy for all Pepperidge Farm products that ensures the proper handling, placement and inventory levels.


Leadership

  • Recruiting and hiring of store team
  • Establish and maintain high level of relations with store team
  • Train store team on all store operating procedures including store opening/closing, customer service, cash handling, register operation and merchandising, pricing and inventory control
  • Frequently counsel and assist store team with specific problems and opportunities
  • Monitor store payroll activities for store to ensure that both federal regulations (scheduling and time cards) and company policies and procedures are being followed
  • Conduct regularly scheduled meetings to improve operational expertise
  • Frequently communicate with Regional Manager to discuss problem stores and develop action plan for improving performance


Personal Development

  • Build store employee's capabilities for advancement opportunities. Ensure collaboration across the organization to ensure delivery of results
  • Provide store team with regular input on performance; coach and provide recommendations to each team member on areas for improvement (including specific training). Coach team on Key Performance Indicators and goals in order to accomplish objectives


WORK REQUIREMENTS/ENVIRONMENT:

The following is a list of physical requirements that you could be responsible for during the course of a normal week in the thrift or outlet store. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Receive, sort and stock bread deliveries five days a week
  • Receive a frozen or dry delivery once a week.
  • Rotating product
  • Standing: max 9 hours/day
  • Walking: max 9 hours/day
  • Sitting: max 1 hour/day
  • Driving: Variable


Lifting/Carrying poundage as follows:

  • Bread: max. 20 lbs. - 26% of business
  • Biscuit: max. 10-15 lbs. - 50% of business
  • Frozen max. 10-15 lbs. - 13% of business
  • Misc. Products: max. 20-50 lbs. - 11% of business


Pushing/Pulling distance as follows:

  • Bread: stacked 10 high - max. 200 lbs., 30-40 ft. to push/pull, approx. 5-8 times/day
  • Biscuit: max. 20-50 lbs. - 30-40 ft. to push/pull, 15-25 times/day
  • Frozen: max. 20-30 lbs. - 30-40 ft. to push/pull, 5 times/day
  • Misc. Products: max. 100 lbs. - 30-40 ft. to push/pull, 5-8 times/day


Body Motions:

  • Frequent bending, reaching and squatting
  • Occasional kneeling, climbing and balancing


Environment:

  • 95% indoors and 5% outdoors
  • 15% exposure to cold (if location has freezer)




Compensation and Benefits:

The base salary range for this full-time, salaried position is between

$45,790.00 - $74,005.00

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
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