Insurance Product Analyst - Intermediate

Job Summary:

Responsible for assisting with the development and implementation of new and revised Citizens personal/commercial insurance products.

Job Duties:

Models' ethical behavior and executes job responsibilities in accordance with Citizen's core values, ethics, and information protection policies.

Reviews results, data, market research, internal and external feedback, and other information and provides reports or other relevant material in support of product changes and other action plans to improve Citizens' financial results and ensure Citizens' products are appropriate to its role in the market. Supports the development and presentation of appropriate recommendations to department management, as needed.

Conducts and analyzes market research, incorporates other information, and updates databases, as appropriate.

Provides support to cross-functional teams to implement product changes and other plans to support Citizens' strategy. Assists in the submission and quality review of rate, rule, and forms filings. Provides reports, data, or other information to support the development and presentation of appropriate recommendations to department management.

Reviews communications and provides feedback to ensure successful communication of product information and changes to internal and external stakeholders. Supports the development and presentation of training sessions.

May provide input in the performance management, goal setting and review processes.

Knowledge Required:

A solid working knowledge of one of the following insurance disciplines: product management, claims, contract analysis, or underwriting.

Strong knowledge of Microsoft products and other data and system tools.

Skills & Abilities Required:

Ability to multi-task and set priorities in a fast-paced, ever-changing environment.

Ability to work both independently and in a team environment.

Analytical and problem-solving skills

Excellent communication and presentation skills

Relevant Experience Required:

3 or more years of personal/commercial insurance experience in the areas of product development, claims, contract analysis and/or underwriting.

Education Required:

High School Diploma | GED

Bachelor's Degree OR 3 years relevant experience, OR a combination of college education and relevant experience equivalent to 3 years

Preferred Experience/Education:

• Possession of IIA Certificate in General Insurance, CPCU or an associate designation
• Bachelor's degree
• 5 or more years of personal/commercial property insurance experience in the areas of product development, claims, contract analysis and/or underwriting

What percentage of time is accountable for short-term operational goals? 40%

What percentage of time is accountable for transactional, day-to-day operational support? 60%

Physical Requirements:

Occasional - Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position, Ascend/Descend, Work Atop, Traverse, Travel

Frequent: Stationary position, Move, Traverse, Position self (to), Move,

Continuous: Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess

Citizens is Proud to Be an Equal Opportunity Employer

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