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TheCredit Operations Specialistmanages the Credit Back Office (CBO) teams for our internal credit team members and our 3rd party vendor for CBO and collections and management of a zone within the Architectural organization. You will provide creative solutions to limit the risk along with proactive collections and problem-solving techniques. This requires frequent communication and coordination with both internal and external team members and an understanding of KPIs, Metrics, and daily activities. Weekly and monthly reporting will be provided to management to align. You will report to the Director of Credit, Americas and will be based in Cranberry, PA.
Key Responsibilities
- Manage the PPG CBO and 3rd Party CBO and Collectors.
- Establish and maintain consistent usage of policy and procedures for all internal and external team members.
- Effectively analyze multiple types of financial information to reach sound credit decisions.
- Effectively communicate and work with customers and all levels of business management.
- Manage training, changes related to new ERP implementations for team members and 3rd party invoicing /requisitions.
- Analyze best practices and implement into CBO/Collector teams.
- Lead meetings with PPG credit management and vendor on a quarterly basis.
- Assess SBU portfolio credit risk and development of credit and collection strategies to minimize risk while balancing commercial needs
- Assess bad debt risk as part of the SBU analysis of the Allowance for Doubtful Accounts
- Manage and develop a specific zone and the credit team responsible for daily credit analysis and collections.
- Oversee ePro, Eaccount questions, Card Point Issues, granting access to new account setup (excluding SAP), and effectively manage the West Zone.
- Bachelor's Degree in finance, accounting, or relevant major; OR Associates degree with at least 5 years customer service or credit experience.
- Working knowledge of Microsoft Office is required.
Benefits: medical/dental/vision/life insurance, 401K, PTO, and more! #LI-Hybrid
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com. Pay Transparency poster: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
EEO is the Law: https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf
EEO is the Law Supplement: http://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf