Reporting to the Associate Dean for Academic Affairs (ADAA), the Assistant Dean for Academic Support amp; Services will administer and oversee all programming and functions that serve the diverse needs of Jefferson College of Nursing (JCN) students.

Essential Functions:

• Interacts with co-workers, visitors, and other staff consistent with the core values of the University.
• Determines the strategic direction of student affairs services that balance elements of student advocacy with college and university priorities in collaboration with the Associate Dean for Academic Affairs (ADAA).
• Develops and implements a comprehensive plan for recruitment, retention, and support for students from diverse backgrounds:
• Serves as a key point of contact for the Office of Student Affairs, Vice Provost for Academic Infrastructure, and the Office of Admissions to assure a cohesive suite of student centric services and support;
• Develops programs for current and potential students that strengthen the academic portfolio of the College while supporting an environment of inclusion.
• Leads engagement in recruitment and retention efforts directed at students across all degree levels;
• Leads communication and dissemination of support and student life services available within the College and University to all students within the College and new students during orientation programming, and;
• Assists students with accessing disability services, tutoring services, student health insurance, student activities and organizations, and pre-matriculation requirements.
• Develops (in collaboration with the ADAA) and disseminates, through written and oral communications to faculty and students, all new, existing, and revised academic policies, degree requirements and procedures. Incorporates same into the JCN Student Handbook and website, as appropriate and in alignment with University policies and procedures.
• Serves as an initial point of contact for student complaints, appeals, grievances, and policy deviations/violations:
• Assembles comprehensive information from relevant sources, conducts inquiries with involved parties, recommends actions to resolve issues, and/or elevates matter to ADAA when appropriate;
• Facilitates timely and responsive communication among college leadership, faculty, and students regarding academic difficulties, accommodations for disabilities, non-compliance with registration, enrollment, and clearance policies and procedures, and students on leaves of absence.
• Directs the preparation of surveys and benchmark studies for the College in collaboration with the Director of Assessment and Outcomes. Analyzes, interprets, and reports trends in survey data to recommend, develop, implement, and revise support to address student needs and provide responsive programming.
• Serves as JCNrsquo;s representative on college- and university-level committees relating to student support, services, and life.

• Doctoral degree in an area of specialization or in progress with a minimum of 3 years experience in student affairs preferred
• Detail-oriented with the ability to manage diverse organizational and planning initiatives
• Demonstrated ability to set priorities and multi-task
• Excellent verbal and written communication skills
• Competency in working with people from diverse backgrounds and with diverse life experiences
• Flexible, resilient, and able to work collaboratively to plan programming and resolve student issues
• Basic knowledge of higher education structure and function
• High degree of fluency/knowledge of contemporary challenges in nursing education and ability to generate relevant/appropriate solutions
• High level of motivation to develop expertise in the realm of student affairs related to relevant laws, policies and Title IX regulations

Certificates, Licenses, And Registration:
Current license to practice as a registered nurse in the Commonwealth of Pennsylvania
State Board of Nursing licensure for states where clinical assignments performed
Professional specialty certification as applicable to teaching assignment
Evidence of continuing education; Professional memberships relevant to areas of expertise

Experience Requirements:

Evidence of scholarship, other than doctoral dissertation, which may be demonstrated by contributions to the professional literature, presentations at national, state, or local meetings and/or grantsmanship

Participation in College and/or University Committees

Participation in professional organizations at local, state or national levels

Faculty rank and salary commensurate with experience

Review of applications to fill this position will begin immediately. Interested candidates should submit on-line application/CV; https://hr.jefferson.edu/careers.html Job ID # 9297485

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnetreg;-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jeffersonrsquo;s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold amp; Think Differently and Do the Right Thing

As an employer, Jeffersonmaintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.