Services Inside Sales Specialist - US North Region
Schenectady, NY  / Philadelphia, PA  / Chicago, IL  / Cleveland, OH ...View All
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Job Description
Services Inside Sales Specialist US North RegionTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

This is a position with global grade

12

Your role and responsibilities

Exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
Assists outside sales personnel with quotation, order processing/management, customer interactions and internal communication with ABB factories and Aftermarket amongst others
Source new sales opportunities through inbound lead followup and outbound cold calls and emails
Fielding of website generated service requests
Route qualified opportunities to the appropriate sales managers for further development and closure
Work in concert with the Sales Directors to strengthen relationships with ABB partner organizations (CIO, IC&S, Utility, etc.)
Work with Technical Proposal Managers, Application Engineers, and Customers to provide larger project quotations
Support closing orders and achieve quarterly quotas
Research accounts identify key players and generate interest
Prospects for new accounts within a specified geographical territory
Generates low dollar proposals
Generates parts only proposals
Works with factory teams to secure material pricing
Coordinate with Aftermarket Parts Channel Mgr. and Sales as required
Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences
Processes product & service quotations and drive continuous follow up throughout the completion of the customer's purchasing cycle
Gathers and reports to management information regarding the company, competitors, pricing, products, and current and future market trends as well as assists management and vendors in planning, tracking, and implementing sales strategies and developing new markets
Able to meet deadlines

Qualifications for the role

  • High School Diploma with 5 plus years of proposal generation and/or customer support experience
  • Bachelor's Degree preferred
  • Alternatively, a special combination of education and experience and/or demonstrated accomplishments in the electrical industry
  • General knowledge of power transmission & distribution products/systems preferred
  • Previous experience with businesstobusiness customer support preferred
  • Must have knowledge and skill in utilization of computer databases
  • Candidates must already have a work authorization that would permit them to work for ABB in the US
More about us

Electrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket. As the world's demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work. We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors. By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society. go.abb/electrification We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/202210/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/paytransp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 18886947762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 18886947762 or by sending an email to USAskHR@abb.com. Resumes and applications will not be accepted in this manner.


Equal Employment Opportunity and Affirmative Action at ABB Inc.

ABB Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following websites:

http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
5+ years
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