Thanks to the foresight and generosity of Milton S. Hershey & his wife Catherine, Milton Hershey School (MHS) provides a cost-free home, food, clothing, healthcare and education to over 1,900 students from under-served settings. The school is expanding to serve more students and plans to increase enrollment to 2,300 students. Each employee helps shape the lives of the students we serve and every position at the school is designed to help the students thrive on campus and beyond. If that sounds fulfilling to you, MHS may be the perfect place for your next career move.
MHS is seeking full-time Dispatcher/Telecommunicator (CMT) to join the. If you would enjoy using your dispatch/safety & security, customer service skills to make a positive difference for youth, this is the position for you. We have a unique opportunity in which you would interact with others and assist with a variety of responsibilities to help keep the extensive residential school campus operating smoothly. Currently, the CMTs dispatch between 15 - 45 calls daily and actively monitor 800 surveillance cameras on a 24/7 basis. Each day is different!
The CMT receives incoming calls, initiates and coordinates services, and provides feedback and follow-up to our customers. Also, oversees the 24/7 Central Monitoring Station, monitoring fire, mechanical system and security alarms, as well as surveillance cameras across the MHS campus. They serve as the central dispatch location for MHS Service Technicians and Campus Safety Officers, for both emergency and non-emergency situations. The MHS Central Monitoring serves as the central communication hub for telephone and 2-way radio communications on campus. The department works is a 24/7/365 operation and the CMTs are considered emergency personnel and are required to report to work when the School is closed for any reason (including emergencies).
Work schedule: Tuesday - Saturday, 2:30 pm - 11:00 pm. In addition to competitive pay, full-time employees are eligible for an excellent benefits package. It includes paid time off, medical and dental insurance, and financial benefits. Hourly pay rate: $19.81 to $26.45, pay is determined based on experience. Position will close for applications by 2/29/2024.