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Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end user to the proper resources. Monitor the service event through completion for compliance. Manage the service requests of customers through different access channels. Reviews customer feedback related to customer entitlement & case management and analysis of statistics related to customer acc
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Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end user to the proper resources. Monitor the service event through completion for compliance. Manage the service requests of customers through different access channels. Reviews customer feedback related to customer entitlement & case management and analysis of statistics related to customer acc
Posted Today
Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end user to the proper resources. Monitor the service event through completion for compliance. Manage the service requests of customers through different access channels. Reviews customer feedback related to customer entitlement & case management and analysis of statistics related to customer acc
Posted Today
Collaborate regularly with the HP.com business, UX, and product teams to develop and maintain the Americas experimentation strategy and roadmap, across both PC and Print business lines, and US, CA, LAM (Latin America) sub regions. Define experiment requirements. This may range from new ecommerce platform features, to UI or content optimization. Manage the entire experiment lifecycle from strategic
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There are not many times in your career when you get the opportunity to change a multi billion dollar franchise, work with scary smart people and build out your resume so that it is the envy of your friends. Welcome to HP's Instant Ink organization! Using agile methodologies combined with paired programming, you will be working with the most cutting edge and web technologies such as Ruby on Rails,
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Define and document global product specifications/ requirements. Lead the creation & development of product features in partnership with cross functional stakeholders Manage the entire product lifecycle from strategic planning ideation to tactical execution implementation and stabilization. Communicate with management and senior executives stakeholders about product requirements, direction, develo
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Defining the product strategy, roadmap, and positioning of the product portfolio Managing entire product lifecycle from ideation, to development, go to market strategy, and end of life transition Analysing competitive market data and consumer feedback Driving technology roadmap through research and validating prototypes Collaborating with engineering, business, marketing, design team to solve prod
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We are looking for a highly motivated and experienced individual to apply their procurement and operations knowledge as a Buyer on HP's Corvallis, OR campus. As part of the Procurement Team, you will be working with internal R&D and Operations partners, and global suppliers to ensure supply of parts and assemblies to enable production of our industrial web press products and platforms ready for cu
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The primary responsibilities for this PWP Installation Technician position will be to provide skilled technical support working closely with customers, HP Install Project Managers, and technical partners in support of PWP installations and upgrades. This will require the install technician to apply extensive knowledge of the job skills, company policies and procedures to complete complex, speciali
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Interacts with multiple project teams of other software systems engineers and internal and outsourced development partners Responsible for all stages of design and development for complex products and platforms, including solution design, analysis, coding, testing, and integration Reviews and evaluates designs and project activities and provides tangible feedback to improve product quality and mit
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The TSS Strategy and Product Management team sets the product direction for the global multi billion dollar office printing supplies portfolio (toner cartridges and related consumables). As a Portfolio Analyst based in Boise Idaho, you will apply your expertise in organizing and visualizing information and data to improve product strategies and business outcomes. You will work alongside a team of
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The M&A Integration Manager leads a diverse set of initiatives for the M&A Integration Office of HP; including Confirmatory Due Diligence, Integration Assessment, Integration Planning & Execution, Transition Service Agreements (TSAs), Compliance, Budgeting, Reporting & Workshops. The work is cross functional and global in nature and directly sponsored by C suite executives. The role requires stron
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Architect state of the art eCommerce, subscription billing and payment management platform for HP's User Centric Digital Ecosystem (UCDE) Own the eCommerce (SaaS) platform's roadmap and underlying improvements to make the platform meet its stakeholder's business expectations. Work with cross functional stakeholders such as Marketing, Solution Developers etc. to translate eCommerce business require
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Leads North America Print Marketing team. Supports the business in building and driving awareness, thought leadership, demand, acquisition and customer retention through multi channel broad and account based marketing (ABM) activities. Establishes winning and innovative culture for the team. Manages, mentors, inspires, and grows a team of dynamic and talented campaign managers. Leads the developme
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Leads the analysis of a specific commodity data and industry trends or leads an individual supply chain sub category; reports results to managers. Participates as a senior member on a cross functional team (may lead specific projects). Meets with Stakeholder managers to understand business priorities and translate them into procurement plans; comprehends the industry and the Marketplace. Utilizes
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