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The Retail Customer Choice Analyst is responsible for understanding the content of the Market Message/ Electric Generation Supplier Portal and the Customer Care & Billing systems. This position serves as the front line for the electric generation suppliers, curtailment service providers (CSP), and billing agents that serve within the Duquesne Light terriority. Manage the overall electronic data in
Posted 2 days ago
Under semi direct supervision, checks and calibrates simpler types of relays such as overloads, reverse power, reclosing and supervisory. Calibrates ammeters, voltmeters, and other switchboard instruments. Makes minor checks and adjustments on electronic equipment. Assists higher rated employees in performing skilled work of a technical nature involving the construction, maintenance, and operation
Posted 3 days ago
Under general supervision, performs design and field work on projects related to providing service to customers from the distribution system, the development, rehabilitation, or alteration of the distribution system (including overhead and underground facilities), third party attachments including DLC owned telecom outside of substation fence, the rehabilitation of the subtransmission system (incl
Posted 3 days ago
Provides account maintenance services for commercial, industrial and governmental accounts. Provides prompt and thorough response to all customer inquiries regarding maintenance of accounts and electric service. Satisfactorily resolve all metering, billing and collection issues Assist in resolution of all new and ongoing electrical service related issues. Promote marketin programs to appropriate c
Posted 3 days ago
This position is responsible for supporting the overall operation of Duquesne Light's Supervisory Control and DATA Acquisition System (SCADA). Support will include the day to day needs of control room operating staff and other end users. It is a requirement that supporting the SCADA real time operation will include serving on an on call rotation during non business hours. The candidate must posses
Posted 4 days ago
You will own the Applications Development technical direction including architectural design sessions, specific implementation projects and/or pilots. The ideal candidate will have experience in customer facing roles and success leading deep technical architecture discussions with senior customer executives, Enterprise Architects, IT Management and Developers to drive Application Development & Dev
Posted 4 days ago
Electrical Engineering interns are sought for full time (40 hours/week) positions for the Summer 2020 Internship program. We are filling multiple positions, and the successful candidates will be considered for several areas of Operations to include System Planning and Protection Engineering Project Management Asset Management Operations Center Underground Telecom/Substations Meter Operations Trans
Posted 7 days ago
The Customer Service Training and Change Management Associate will focus on driving training programs and change management strategies for the Customer Service organization. Primary responsibilities include supporting the end to end implementation and management of training programs and change management strategies, including training needs/impact assessments, curriculum design, development and de
Posted 8 days ago
Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to m
Posted 8 days ago
Under minimal supervision, monitors data communications networks and ensures network is available to all system users. Resolves data communication problems within established service levels and defined procedures. Job Responsibilities Diagnosis network system failures and performs minor repairs and adjustments on routine issues. Performs ticket triage and troubleshooting of data network technolo
Posted 9 days ago
The Senior Account Executive will be required to drive the mission of DQE Communications and provide fiber optic data services that is unequaled in the Pittsburgh and Tri state region. Job Responsibilities Develop new business opportunities Cultivate sales leads Analyze communication needs and create solutions for potential customers Present sales solutions to potential customers Maintain customer
Posted 9 days ago
The Street Lighting & Unmetered Services Associate will assist with the oversight and analysis of the end to end street lighting processes as well as other unmetered services. This position provides support to ensure that business processes, controls, and governance are in place to support municipality and customer relationships, new street light tariff structures, street light inventory, new stre
Posted 10 days ago
The Operations Analytics team at Duquesne Light is looking for a motivated individual to work in a team based environment for collecting, analyzing, and reporting the Operations Departments' key performance indicators. The successful candidate shall be comfortable with utilizing different technologies to collect and analyze data. Once data is curated, the process shall be streamlined to provide KP
Posted 11 days ago
Support in the coordination and completion of finance related and Company wide special projects and initiatives, including but not limited to system implementation assistance, updates to policies and procedures in the event of system changes and/or upgrades, reviewing processes and implementing efficiencies and providing analytical support to the Finance department. Aids in providing information t
Posted 11 days ago
The Electrical Distribution Technology (EDT) program is a joint partnership between Community College of Allegheny County (CCAC) and Duquesne Light Company (DLC) to provide training in the basic skills, knowledge, and abilities applicants would need to apply for skilled craft positions in the electric utility industry. The program design, including pre qualification testing and course content, is
Posted 11 days ago
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