Come join Lehigh Valley Topper Cancer Institute where you can be a part of the region's leading-edge cancer care team. Lehigh Valley Topper Cancer Institute offers innovative cancer care to our community, including a vast network of clinical trials, innovative treatment options and compassionate support. Patients have access to an extensive team of cancer care professionals, including more than 45 board-certified and board-eligible surgical, medical and radiation oncologists and over 500 support colleagues. Services include prevention, detection, diagnosis, genetics, patient navigation, nutrition, social and psychological support, financial coordination, rehabilitation, clinical trials, multidisciplinary and coordinated care, surgery, radiation therapy, chemotherapy, immunotherapy, hemophilia care, survivorship, palliative care and hospice support. Lehigh Valley Topper Cancer Institute offers a range of cancer services at 6 convenient, patient-focused hospital locations, including the John and Dorothy Morgan Cancer Center at Lehigh Valley Hospital (LVH)-Cedar Crest, the Cancer Center at LVH- Muhlenberg, the Cancer Center at LVH-Hazleton, the Cancer Center at LVH-Schuylkill, the Dale and Frances Hughes Cancer Center at LVH-Pocono and the Cancer Center at LVH-Hecktown Oaks. Patient care is also provided through Lehigh Valley Physician Group practice offices in Allentown, Bethlehem, Easton, Pocono, Hazleton, Pottsville, Lehighton and Scranton. We have more than 15 Breast Health Services locations throughout the region and also offer community screening services through our mobile mammography coach. In calendar year 2021, the cancer program cared for more than 5,000 cancer patients in our community. Lehigh Valley Topper Cancer Institute is also a member of the Memorial Sloan Kettering (MSK) Cancer Alliance, which provides patients with even more lifesaving care options and holds numerous national patient safety and excellence designations. To learn more about Lehigh Valley Topper Cancer Institute please visit Lehigh Valley Topper Cancer Institute at www.lvhn.org

Job Summary:
Provides support within a clinical department with primary responsibility for answering phones, scheduling and managing appointments including appropriate follow-up appointments, and conducting outreach calls on behalf of the clinician.

Education - Required:

• High School Diploma/GED

Experience - Required:

• 1 year experience working in a healthcare role.

Knowledge, Skills, and Abilities - Required:

• Knowledge of medical terminology, ICD9, and ICD 10 codes.
• Knowledge of quality metrics and commitment to enforcement of standards.
• Knowledge of basic office practices, and customer service concepts.
• Knowledge of patient rights and laws relative to those rights, such as HIPAA.
• Meticulous attention to detail.