Navigator - Pharmacy
Reading, PA 
Posted 11 days ago
Job Description

Are you looking to make a difference in a patient's life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

What you will be doing

As of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proofof completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a disability/medicalreason or sincerely held religious belief you will be required to follow AmerisourceBergen's policy and process toapply for an exemption/accommodation.

This position is 100% on-site at Reading Hospital, located in West Reading, Pennsylvania. Typical work hours are Monday to Friday between 0800-1700, with infrequent work on weekends and holidays. This is a full-time, 40-hour a week position. The pharmacy is open 365 days per year including all holidays.

This is a Specialty Pharmacy Navigator Technician position, with a focus in hematology oncology. This role involves direct patient care and collaboration with other healthcare providers. A strong foundation of retail pharmacy operations and prescription processing is essential to succeed in this role.

Primary Duties and Responsibilities:

  • Responsible for the logistics, organization, and collaboration required for optimal pharmacy dispensing of medications with an emphasis on specialty medications
  • Intake, filling and prescription resolution and point-of-sale processes
  • Insurance benefit investigation and management of prior authorizations
  • Ensure prescriptions flow through ambulatory pharmacy and are identified by pharmacy staff
  • Answers inbound telephone calls and triages calls appropriately based on nature of call
  • Triage prescriptions which are limited distribution drugs or out-of-network
  • Provide financial navigation services when necessary, including foundation assistance, patient assistance programs, and state-funded programs
  • Responsible for tracking, managing and facilitating delivery of medications to patients
  • Assists in developing follow-up plans to enhance patient adherence to therapy
  • Demonstrates ability to navigate various platforms including EMR and specialty therapy management platform

What your background should look like

What your background should look like:

  • Two (2) years of pharmacy experience, either in an outpatient ambulatory setting or retail pharmacy
  • Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification or comparable state certification is strongly preferred
  • Previous experience in specialty pharmacy and/or ambulatory pharmacy is highly desirable
  • Experience with 340B purchasing programs is desirable

Minimum Skills, Knowledge and Ability Requirements:

  • Must be proficient in Microsoft Office, including Word, Excel and PowerPoint
  • Experience in Epic or similar EMR platforms is highly desirable
  • Ability to work quickly and accurately under time and volume constraints
  • Excellent analytical skills and time management
  • Strong organizational and interpersonal skills
  • Excellent collaboration and teamwork skills
  • Ability to resolve patient issues quickly and creatively to improve patient satisfaction

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.


Full time

Affiliated CompaniesAffiliated Companies: Value Apothecaries Inc

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

Equal Opportunity Employer/Minority/Female/Disability/Veteran


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2 years
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