Xtime Performance Consultant
Allentown, PA 
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Job Description

Remote


100% at-home but may be required to live in a specific area of the country. See job description for details.

Primary Location: 20401 N. 29th Avenue, Phoenix, AZ, US

Other Locations: Scottsdale, AZ; San Francisco, CA; Los Angeles, CA; Miami, FL; Daytona Beach, FL; Tampa, FL; Atlanta, GA; Ketchum, ID; Oakbrook Terrace, IL; Mission, KS; North Dartmouth, MA; Albuquerque, NM; Allentown, PA; Dallas, TX; Burlington, VT; Kent, WA;

Division: Cox Automotive

Job Level: Individual Contributor

Travel: Yes, 25 % of the Time

Schedule: Full-time

Shift: Day Job

Requisition Number: 225371

Xtime Performance Consultant

At Cox, we're forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we're looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

The Xtime Performance Consultant position is responsible for conducting in-dealership consulting activities while displaying a comprehensive understanding of Xtime product(s), associated functionality, and automotive dealership operations. The Performance Consultant is responsible for client retention within their assigned client group.

This is a REMOTE position and may be located anywhere in the United States.

What You'll Do

  • Retain assigned client accounts in line with goals.
  • Partner with client and internal teams to coach/teach/train fixed operations/service-drive best practices.
  • Build relationships with key users & decision maker.
  • Manage engagements across assigned client base in line with daily goals.
  • Ensure effective set up and execution of key activities in the pre-launch process of new clients.
  • Analyze client software utilization data to identify at risk scenarios and or other corrective actions.
  • Proactively address at risk situations with client base.
  • Schedule and manage calendar/client meeting invitations across client base.
  • Maintain a solid working knowledge of all related product functionality.
  • Effectively communicate product enhancements/changes as and when required.
  • Harvest and upsell to current clients when and where applicable.
  • Create raving fans by 'wowing" clients with exceptional customer service and support

50% Travel Expected. As a remote team member overnight travel will be expected to client sites and work events.

What's In It For You?

  • As a dynamite Xtime Performance Consultant, you deserve success in your life as well, and at Cox, we define "success" as being a part of a company that gives you lots of opportunities and options.
  • First, we've created an exceptional salary package, plus additional incentives . We are an inclusive, sales-friendly environment where different perspectives are valued and celebrated.
  • Looking for tools and training to up your game? We've got them. And we offer a work/life balance that allows you to enjoy flexibility, family, and friends.
  • We believe in taking good care of our team, so you'll also have access to benefits like an impressive base salary, 401(K) with company match and quality healthcare & life insurance options .
  • Cox gives you flexible paid time-off, provides access to a lifestyle coach, adoption assistance, pet insurance, employee discounts, tuition reimbursement and more

#remote

Compensation:

  • Compensation includes a base salary of $60,690 - 65,000. Salary may vary outside of the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience.
  • Position is eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Qualifications:

Minimum Requirements

  • At least 3 years Automotive Industry experience within an OE (e.g. Chrysler, GM, Volkswagen, Nissan, Hyundai, etc.), dealer group(s), regional group(s), dealership(s), and/or industry vendor(s) to previously listed entities
  • Bachelor's degree or equivalent combination of education and work experience
  • Valid Driver's License and safe driving record

Preferred Requirements

  • Demonstrated success in behavioral and process change across automotive dealership personnel strongly preferred
  • Comprehensive variable and fixed operations understanding of dealership processes with regard to operational readiness within both the enterprise and dealership
  • Working knowledge of one or more DMS systems (desirable)
  • Critical thinking and problem solving skills
  • Ability to clearly and effectively discuss technical issues with non-technical customer personnel
  • Sensitivity and patience when working with customers
  • Organization and attention to detail
  • Excellent verbal and written communication skills
  • Flexibility/adaptability to work in a very dynamic environment
  • Ability to work nearly autonomously as this is a remote position
  • Desire to work in a highly collaborative atmosphere

Who We Are

About Cox Automotive

There's nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

About Cox

We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

 

Job Summary
Company
Cox
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
3+ years
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