Receptionist
Verona, PA 
Share
Posted 29 days ago
Job Description
Job Description
Job Title: Receptionist
Job ID: 91195341
Status: Casual
Regular/Temporary: Limited
Hours: Evening weekends, and holidays
Shift: Day Job
Facility: UPMC Senior Communities
Department: Adminstration
Location:

Description

Purpose:
Under general supervision, provide a variety of reception and clerical duties.

Responsibilities:
  • Receive, sort and distribute mail to correct department, resident or staff member in an accurate and timely manner.
  • Direct complaints to appropriate department or staff.
  • Accept assigned duties in a cooperative manner.
  • Must remain flexible in work schedule (overtime, evenings, holidays, etc.).
  • Follows facility fire, disaster and evacuation policies and procedures as required.
  • Follow Resident's Rights policies at all times.
  • Assist Dietary Department with sorting of residents' menus for next-day meals.
  • Screen all individuals coming into the facility and exercises good judgment in granting entrance.
  • Work cooperatively with all facility staff.
  • Handle emergency situations in a calm, effective manner.
  • Receive and respond courteously and appropriately to all inquiries made.
  • Attend all mandatory educational offerings.
  • Maintain up-to-date emergency reference, key staff and medical staff telephone listing.
  • Answer incoming telephone calls on a multi-line telephone system on or before the third ring consistently.
  • Answer all inquiries according to facility policies and procedures, seeking direction as needed.
  • Refile business office files in the manner prescribed and when directed.
  • Observe infection control and universal precaution policies and procedures.
  • Enforce visitation policies and procedures.
  • Observe all facility safety policies and procedures
  • Input initial resident admission data producing face sheet, armband, identification card.
  • Respond to written requests for information in accordance with facility policies and procedures.
  • Screen and direct all incoming calls in a courteous efficient manner to the proper department or staff member.
  • Interact with residents and residents' representatives and directs them to appropriate department or staff.

Qualifications

  • Completion of High school diploma or equivalent,
  • Superior interpersonal skills required.
  • Must be able to type at a speed commensurate with job demands.
  • Previous experience with business office equipment including: typewriter, computer, paging system, multi-line telephone system, copier and fax machine.

Licensure, Certifications, and Clearances:
  • Act 34
  • OAPSA
    UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $12.87 to $19.55 / hour

    Union Position: No

    For the best application experience, we encourage you to apply for this job from a non-mobile device.
  •  

    Job Summary
    Start Date
    As soon as possible
    Employment Term and Type
    Regular, Full Time
    Required Education
    High School or Equivalent
    Required Experience
    Open
    Email this Job to Yourself or a Friend
    Indicates required fields