Spectra Partnerships Director, Client Services & Sales Operations
Philadelphia, PA 
Posted 1 month ago
Job Description
    Spectra Partnerships Director, Client Services & Sales Operations
    Job ID2019-5287
    GroupSpectra - Partnerships
    Location NameSpectra Corporate
    TypeRegular Full-Time

    Spectra Partnerships is an industry leader providing sales representation and consulting services for sports and entertainment properties across North America. The firm specializes in providing naming rights, sponsorship and hospitality sales representation for arenas, stadia, convention centers, professional sports teams, municipalities and world-class events. This position located in our corporate headquarters is responsible for both managing the servicing efforts for Spectra’s portfolio of national partner clients and working with the Spectra Partnerships executive team to execute and enhance sales operations across the enterprise with the goal of delivering a first class service and resources to our employees so that they can drive success for our clients.

    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories. Come Join Us! You can learn more about Spectra at

    • Responsible for leading the coordination of all aspects of client service of our national partners including communication, fulfillment of contracts and presentations.
    • Assist in securing national partnerships by developing inventory across properties and aggregating key data needed to make business decisions
    • Support and work closely with national partnership sales executives to generate new partners, retain existing clients and achieve goals set by management
    • Responsible for streamlining efficiencies and sales operations across the company including sales reporting, inventory of assets, presentations, sponsorship fulfillment, case studies and new initiatives
    • Create and maintain operation manuals to drive consistency and establish operating protocol across our managed properties at the local level
    • Oversee the development and execution of client related work product including sales reporting, business plans and progress reports
    • Prepare and develop materials and resources to quickly launch new properties in markets across North America
    • Support the field sales team and leadership with relevant research, data to drive sales growth and industry trends
    • Responsible for servicing all clients through various means including direct contact, newsletters, meetings, corporate partner gatherings, and creating new initiatives to better serve corporate partners
    • Enhance the publicity around all new Spectra Partnerships clients and local sponsorships and work with internal public relations team to garner press about individual sponsorships at Spectra managed venues and new client properties.
    • Lead and plan company’s monthly sales conference calls and annual sales meeting
    • Manage the appropriate budgets for sales operations including the annual sales meeting
    • Assist in developing sponsorships consulting reports for consulting clients
    • Increase client retention rates and provide additional value to clients
    • Demonstrates prior knowledge of the advertising/sponsorship/hospitality experience, preferably in the sports and entertainment sector
    • Experience in account management and client/sponsor servicing
    • Excellent organization and communication skills
    • 3-5 years of previous experience in a similar working environment
    • Bachelor’s degree from an accredited college or university



    Job Summary
    Start Date
    As soon as possible
    Employment Term and Type
    Regular, Full Time
    Required Education
    Bachelor's Degree
    Required Experience
    3 to 5 years
    Email this Job to Yourself or a Friend
    Indicates required fields